IT Administrator III

Why Work at BYU   

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” 

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work. 

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

IT Administrator III

Religious Education is seeking an IT Administrator III to provide comprehensive technology support that enables teaching, research, and learning throughout the college. In this role, you will analyze, design, and implement technology solutions while overseeing the IT Support Desk, maintaining websites and server infrastructure, managing security and data systems, and mentoring a team of student employees. This position is ideal for someone who enjoys solving technical challenges, leading projects, supporting users, and making a meaningful impact through technology.

What you'll do in this position:

• Provide technology support to faculty and staff by troubleshooting hardware, software, networking, and system issues while overseeing IT support operations.
• Manage and maintain Religious Education's websites, web applications, virtual servers, content management systems, and technology infrastructure.
• Administer user accounts, endpoint management systems, software deployments, security updates, backups, and data protection procedures.
• Hire, train, supervise, and mentor student employees while providing technology training and collaborating with university partners on IT initiatives.

What qualifies you for this role:

Required:

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or a closely related field, plus at least two years of computer troubleshooting experience (or an equivalent combination of education and experience).
• Experience installing, configuring, maintaining, and troubleshooting computer hardware, operating systems, software, networking, and endpoint devices.
• Strong customer service, communication, organizational, and problem-solving skills with the ability to collaborate effectively across multiple stakeholders.
• Commitment to the mission of BYU and Religious Education.

Preferred:

• Three years of experience in systems administration, web development, or a related IT field.
• Experience with web technologies (HTML, CSS, JavaScript, PHP, MySQL, Linux, Apache), Microsoft MEM, Jamf Pro, Active Directory, Red Hat OpenShift, or similar technologies.
• Experience managing servers, websites, endpoint management, security, backups, and supervising or mentoring technical support staff.

What we offer in return:

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 54

Typical Starting Pay: $82,000.00 to $106,500.00 annually

Required Documents:

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!