Parking and Zoning Supervisor

Job Posting Closing Date:

Job Details

What is the compensation package?

Pay: (G27) $27.27 - $40.48 per hour (depending on qualifications)

Benefits: Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule​, and others.

What are the main duties? (For the full classification specification click here.)

• Lead and support the daily work of the parking and zoning/code compliance team, helping staff stay organized and deliver great public service.

• Review and prioritize community concerns about parking, zoning, nuisance, and property maintenance issues, and make sure they are addressed promptly.

• Conduct and oversee field inspections in neighborhoods and other locations to identify parking and zoning/code compliance problems.

• Investigate and enforce regulations related to issues such as illegal parking, abandoned or non-operational vehicles, illegal signs, unsafe conditions, and other nuisances.

• Keep clear, accurate case records by gathering information, taking photos, speaking with involved parties, and preparing reports.

• Communicate with residents, property owners, and others to explain requirements, violations, and the steps needed to correct issues.

• Prepare or review notices of violation, establish timelines for compliance, and track progress until cases are resolved.

• Work closely with Police, Legal, dispatch, and other City departments to coordinate enforcement actions and respond to safety-related concerns.

• Oversee actions such as vehicle towing, contractor cleanup or abatement, and the use of enforcement tools and monitoring systems when needed.

• Hire, train, coach, and evaluate staff while promoting accountability, problem-solving, and continuous improvement across the team.

What are the minimum requirements?

• High School Diploma or equivalent (GED).

• Four (4) years of experience in code compliance or support in a medium-to-large program, preferably in a city.

• A valid, lawful Driver License. (Applicant may be disqualified on the basis of an unacceptable driving record.)

• Supervisory experience preferred.

• American Association of Code Enforcement Certificate preferred.

Provo City will honor equivalent combinations of job-related experience and skills [substituting each one year of education for six months of experience].

What is the selection process?

Applications will be reviewed in the order they are submitted, with the first screening being held seven (7) days after initial posting. Job solicitation may be closed at that time. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo?

Provo is a strong, community-centered city with thriving neighborhoods, dedicated residents, and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient, expanding diverse and affordable housing, revitalizing local business districts, and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.