Assistant Store Manager

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people and our planet. We love all pets like our own. We’re the future of the pet industry. We’re here to improve lives. We drive outstanding results together. We’re welcome as we are. Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We’re focused on purpose-driven work, and strongly believe what’s good for pets, people and our planet is good for Petco. The Solutions Manager is the key driver for the guest experience and leading a selling culture in the Pet Care Center, through the lens of Petco’s vision of “Healthier Pets. Happier People. Better World.” The Solutions Manager is the Selling Model champion and role model for all relationship building touch points with Petco guests. The Solutions Manager will coach and mentor all Pet Care Center partners in the culture of selling and engagement to support and drive the customer experience. The Solutions Manager assists the General Manager in hiring, developing, scheduling, and managing a high-performing team that consistently delivers top-line sales growth across all Pet Care Center categories including services; as well as assists in managing all aspects of the Pet Care Center’s business in accordance with Petco operational standards and safety procedures. Position Responsibilities include utilizing business acumen to analyze trends and implement improvement plans, driving guest-centric programs to meet sales targets, leading with an Omni Channel sales mindset, supporting execution and training, processing transactions to create great guest experiences, recruiting and developing team members, scheduling for maximum sales floor coverage, promoting a positive leadership culture, managing replenishment and brand standards, modeling leadership and selling behaviors, promoting safety, fostering collaboration, prioritizing talent development, and representing Petco’s brand with strong culture and leadership. Education and experience requirements include a high school diploma or equivalent, 2+ years management experience preferred, valid driver's license, proficiency in communication and computer skills, and strong guest service aptitude. The role supervises multiple team members and partners closely with Vetco and Vet Hospital guest strategies. Work environment involves indoor duties with some physical activity and occasional travel, with weekend availability required. Petco is an Equal Opportunity Employer committed to diversity and inclusion.