Intake Coordinator

Job DetailsJob Location: PUEBLO, CO 81008Salary Range: $54,080.00 - $60,320.00 Salary/yearJob Shift: DayJob Summary:  The Intake Coordinator’s primary duty is to facilitate the intake referral process and coordinate care with the interdisciplinary team and the referral source.  This position requires skill in planning, organizing and coordinating the delivery of patient care at the point of the patient’s referral. The Clinical Intake Coordinator makes direct contact with referring physicians, hospital liaisons and patient/families as it relates the delivery of patient care at the point of a patient’s referral. Gathers pertinent information about the referred patient to include demographic, clinical and payer source information and completes written referral form Obtains the official written physician’s order for start of care Provides the Billing Department with complete and accurate insurance information Communicates with the DON/ADON/Admissions Nurse etc. any information received from the physician, patient or employees about the patient’s care, needs or accepting the referral Enters referral information into EMR; including scanning intake orders and clinical notes, keying patient demographics, and caregiver contact information Creates and maintains all patient hard files in office and ensures all documents that are required are received and filed and are readily available Coordinates with DON/ADON/Admissions Nurse an evaluation visit/admission visit with the patient and family as requested and appropriate Collaborates with referral sources to facilitate transition to hospice Orders and arranges for DME and supply delivery Keeps an intake log of all referrals and collects and maintains statistical data on all non-admissions and admissions and reports information monthly, and as requested. Ensure compliance with all Conditions of Participation and Agency Admission policy and procedures Answers telephone lines promptly and efficiently.  Responds to message content appropriately; disseminates information to the appropriate persons Surveys patients/families to determine level of satisfaction with agency services.  Documents findings and notifies appropriate supervisor of any dissatisfied customers Maintain and track office supply orders, stock printer paper with paper nightly to ensure after hour faxes and documents come through timely. Gets the office ready for the business day to include checking the fax machine/printer for any new business. Makes coffee and maintains office cleanliness Assists HR with any task as requested and other duties as assigned. Professional Requirements: Adheres to dress code, appearance is neat and clean Completes annual education requirements Maintains regulatory requirements Maintains patient confidentiality Reports to work on time and as scheduled, completes work within designated time Attends annual review and department in-services, as scheduled Complies with all organizational policies regarding ethical business practices Represents the organization in a positive and professional manner Communicates the mission, ethics and goals of the organization Demonstrates effective time management and organizational skills   QualificationsRegulatory Requirements:   Current proof of Tuberculosis PPD given within the past 12 months, and Hepatitis consent/declination   Valid state driver’s license and reliable automobile Proof of current automobile insurance Good interpersonal skills                               Required Skills & Abilities: Ability to read and communicate effectively in English  Must show considerable initiative, judgement and organizational skills to work independently in an unsupervised environment. Familiarity with the Hospice philosophy and regulations as appropriate to job responsibilities. Physical Demands: Prolonged sitting and walking required Ability to move up to 25 lbs. Requires working under stressful conditions to meet deadlines Communicates effectively with Agency staff Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position