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Job DetailsJob Location: Crestone - Pueblo, CO 81001Position Type: Full TimeEducation Level: High SchoolSalary Range: $17.22 - $17.22 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Admin - ClericalHealth Solutions is a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community. We’re hiring full-time Support Staff Front Desk to work at our Crestone Facility 41 Montebello. Shift: Monday and Tuesday 7:30-4:30 Wednesday 9:30-6:30 Thursday: 10:30-7:30 Friday: 8:30-5:30 What You’ll Be Doing  As a member of the Support Staff Front Desk, you would be working in a fast-paced behavioral healthcare and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.  RESPONSIBILITIES: As a Support Staff-Front Desk under the supervision of the Director and Supervisor you will:  Provide exemplary customer service Work hours that cover agency hours (hours may vary by location and programmatic needs) Cover front desk reception Operate phones/phone system Scan and uploads records to the electronic health record Verify client payer eligibility Schedule client appointments as requested Process Release of Information requests Balance cash drawer/box Maintain client electronic health records as needed Complete client phone enrollments Complete other departments’ job requests as needed Cover at various locations as assigned Record data electronically and communicate with clients Perform other duties as assigned by supervisor  Physical Requirements:  Requires standing, sitting and walking for prolonged periods of time Requires occasional driving Occasionally lifts and carries items up to 20 pounds Requires working under stress in emergency situations Occasional exposure to communicable diseases and bodily fluids Requires frequent use of a computer, phone and other equipment    What You’ll Like About Us Competitive pay $17.22 Hourly (Dependent on experience, certification and shift) Generous benefits package. For most positions, includes paid holidays, generous PTO, EAP, tuition reimbursement, retirement, insurances, FSA, and a premier wellness program Insurance: Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available. HS Funded: EAP, LifeLock, Ask Charlie, Life and AD&D, LTD Retirement 403(b) with employer match up to 6% Additional Insurance: FSA, Voluntary Life, Sun Life Voluntary benefits, and pet insurance Flexible work schedule Employee recognitions and celebrations Warm and friendly work environment in which staff respect and learn from one another QualificationsWhat we’re looking For—The Must-Haves  High school diploma or GED equivalent One year of receptionist experience, including basic computer and keyboarding skills Excellent interpersonal relationship skills Demonstrated understanding of appropriate boundaries Demonstrated flexibility Colorado driver’s license and access to reliable transportation during work hours Must be able to travel to Trinidad & Walsenburg as needed   What we’d Like to See in you—the Nice-to-Haves  Medical support experience Spanish language skills   Health Solutions expects all staff to Adapt to change in the workplace and use change as an opportunity for innovation and creativity. Take ownership of problems, brainstorm problem resolutions, and use sound judgment in selecting solutions to problems, and demonstrate consistent follow through. Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work. Inspire and model collaborative teamwork and Human Kindness; and Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.  Must already be authorized to work in the US; sponsorships not available.  Closing Date:   10/09/2026                 EOE, M/F
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