Position Title: Manager Food Safety and Quality Othello

Position Type: Regular - Full-Time

Grade: Grade 06

Requisition ID: 42909

About the role.

In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy.

We are currently looking for a Manager Food Safety and Quality, located in Othello, WA

The Manager Food Safety and Quality provides the leadership necessary to establish and maintain the Food Safety quality levels of products through sanitation, raw materials, packaging and quality systems management. The Factory FSQ manager is the Guardian of quality compliance and challenger of all functions across the value chain to drive Continuous Improvements, support to Operations, Supply Chain, and Consumer Services, while fostering a cross functional quality, compliance and performance culture. The Manager Food Safety and Quality Is responsible for leadership and the development, implementation and management of all Food Safety Quality Assurance programs and activities.

Accountabilities:

Provide technical expertise and support to ensure compliance to McCain’s regional and global requirements/Policies, regulatory requirements, product quality, and food safety.
Utilizes tools such as auditing, process evaluation, trend analysis to achieve continuous improvement and business objectives.
Reports to the Director Food Safety & Quality Operations West.
Direct and supervise the development, implementation and administration of FSQ activities in all phases of production at factory level (Quality Management Systems).
Lead Quality Strategy Deployment at the site, improving established ways of working and delivering and improving key metrics/KPI reflected in the company business objectives.
Manage quality and food safety incidents at the site level, supporting decision making for out of specification materials and products, ensuring that relevant corrective and preventive actions are defined and implemented.
Serve as the primary FSQ lead for export customers, ensuring all products meet customer-specific requirements, international regulatory standards, and McCain quality expectations prior to shipment.
Partner with commercial, supply chain, and customer teams to address export-related quality concerns, including complaints, deviations, and audits, driving timely root cause analysis and corrective actions.
Promote Food Safety and quality awareness and ownership in the factory and internal/external warehouse
Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000/BRC/SQF, KEFSQ, etc.
Ensure the effective operation of HACCP and Food Safety Teams
Identify and apply “Standard Practices” within the facility or from the broader network.
Communication of new and/or updated Regulatory Policies within the facility
Supervise the activities of department personnel, with strong emphasis on people development.
Assist in the development and execution of FSQ training programs to ensure proper training for plant personnel.
Participate in new/changed equipment/process projects with Engineering, including conducting risk assessments and monitoring agreed upon mitigations.
Manage held product with authority to disposition appropriately and record accordingly.
Liaison between corporate R&D team and plant management to ensure efficient handover of new product development, PSTs, and Product Optimization.
Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

B.S. in Food Science, Dairy Science, Microbiology, Chemistry, Biology or similar scientific discipline
Minimum 5-7 years Quality Management experience, preferably in food manufacturing or consumer goods industry.
Must have strong knowledge and understanding of food safety / HACCP, GMPs, Allergen Controls, Sanitary design/controls, pest control, basic food regulations, specifications, analytical and microbiological lab methods desired and basic food technology.
Knowledge of Quality systems and Root cause analysis
Knowledge of Micro and Hygiene/Sanitation monitoring
FSMA, PCQI, GFSI certifications preferred

Skills:

Auditing and assessment skills
Understanding of basic food safety principles

About the team.

Reporting directly to the Director Food Safety & Quality Operations West
Located in Othello, Washington

About McCain.

At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people's lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

Leadership Principles.

Our principles, each with related practices, guide our actions across the organization. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles.

We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success.

We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success.

We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together.

We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain.

The McCain experience.

We are McCain: this statement is about our power collectively and our importance individually—your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we’re better together.

#LI-DM2 #LI-Onsite

Compensation Package: $97,500.00 - $130,000.00 . USD annually + Bonus eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family: Quality & Food Safety
Location(s): US - United States of America : Washington : Othello

Company: McCain Foods USA, Inc.

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