Requisition No: 881573

Agency: Commerce

Working Title: 881573 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40042012

Pay Plan: Career Service

Position Number: 40042012

Salary: $37,440.00 - $40,000.00 Annually

Posting Closing Date: 08/25/2026

Total Compensation Estimator Tool

JOB TYPE: FULL TIME / Career Service

POSITION LOCATION: Madison, FL (relocation benefits are not available for this position)

Employment Security Representative I

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

Provides the range of Wagner-Peyser labor exchange services according to state and federal policies and procedures;
Conducts individual interviews with program customers for eligibility review determinations to determine relevant job search facts and to identify employment needs;
Explains and clarifies re-employment policies and procedures for reemployment assistance claimants, employers and other appropriate persons to provide an understanding of rights and responsibilities, employment related options and other relative information;
Conducts group orientation and re-employment sessions (Job Club) informing customers about labor market information, job qualifications, employer requirements and training opportunities available through the one-stop systems and other resources;
Conducts skills assessment testing;
Assists job seekers by using a variety of computerized and manual resources to identify suitable employment opportunities for which they may qualify.
Meets with employers in the assigned area to provide information concerning one-stop services and benefits;
Responds to questions and gives guidance regarding federal and state employment related laws, guidelines and regulations and new developments and resources designed to support businesses and employers and other defined needs;
Promotes employer services including Employ Florida Marketplace (EFM);
Trains employers to utilize the workforce system for their recruitment and hiring needs;
Establishes and maintains effective relationships with job seekers and employers and other training and employment personnel;
Negotiates written exclusive recruitment and hiring agreements with employers, facilitates referrals of qualified applicants and ensures that the conditions of the agreement are met;
Performs accurate, timely required data collection functions and ensures proper entry in Employ Florida Marketplace (EFM) (or the appropriate management information system); monitors performance and production reports to ensure that relevant performance standards are met.

Required Knowledge, Skills, and Abilities:

This position requires ability to deliver a wide range of services to employers and job seekers in the region; must have strong customer service and computer skills, including proficiency with web-based applications.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

Required to travel locally and must furnish own transportation.

Preferred:

Preference will be given to those applicants with a bachelor’s degree, or four years of professional experience in areas related to employment security, interviewing, counseling, job placement, aptitude testing and assessments, job development, and job analysis.

Pay:

$37,440.00 – $40,000.00 annually, based on experience.

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at FloridaCommerce for positions that fit their skill sets.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

The Employment Security Representative I is under the direct functional supervision of the contracted service of the Regional Workforce Board. CareerSource Madison performs highly complex and varied professional functions to promote employability for job seekers and workforce development for employers served by the regional CareerSource System. This position involves delivering a broad range of employment services to both job seekers and employers across the region. Strong communication skills and the ability to build effective relationships are essential.

The Difference You Will Make:

This role plays a vital part in strengthening Florida’s workforce by directly supporting job seekers and employers across the region. By providing personalized employment services, career guidance, and access to training and job opportunities, this position helps individuals achieve economic stability and career growth. It also supports local businesses by connecting them with qualified talent and offering resources to navigate workforce challenges. Ultimately, this work contributes to the economic vitality and well-being of communities throughout North Florida. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

This position serves a region rich in natural beauty and community spirit, encompassing Madison, Perry, Lafayette, Hamilton, and Suwannee Counties in North Florida. These rural counties offer a peaceful lifestyle with close-knit communities, scenic landscapes, and abundant outdoor recreation—from rivers and springs to forests and farmland. Each county has its own unique charm, history, and local culture, making the area an inviting place to live and work for those who value connection, nature, and a slower pace of life.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+
(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions (www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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881573 - EMPLOYMENT SECURITY REPRESENTATIVE I - 40042012

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