Job Summary

An integral part of the care leadership team, the Hospital Supervisor has responsibility for coordination and delivery of clinical services activities on their assigned shift. In the absence of the department or facility leadership, is responsible for appropriate use of staff, staffing levels, immediate problem solving, management decision making and maintaining a safe environment by ensuring adherence to safety regulations, policies and procedures. Provides clinical support / leadership for high risk patients or unusual situations. Accountable for patient census, observation status and appropriate bed utilization. Communicates with patients, families and the public in order to promote positive relations, diffuse problems and address patient/family concerns/issues; consults with Administrator on Call as appropriate. Provides supervision and leadership to hospital staff in collaboration with unit/department level leaders. Facilitates positive change, quality care and appropriate use of resources in a cost-effective and efficient manner. Demonstrates critical thinking, problem resolution, mentoring/education of staff.

CHGR Hospital Supervisors are REQUIRED to obtain their nursing administration or professional/specialty certification within 12 months of assuming the role, or within 12 months of achieving eligibility to sit for the exam if not eligible upon hire in to the role.

Essential Functions

Coordinates the implementation of the overall plan for the utilization of resources and appropriate admissions / discharges / transfers in order to maximize available resources, continuity of care and unit budgetary control.
Communicates and collaborates with patients/families, all staff, levels of management, physicians, and units and departments regarding patient, staff and quality care issues. Acts as facilitator or active problem-solver in complex situations as warranted.
Uses census and acuity program to ensure adequate staffing levels (as determined by appropriate leadership) in the hospital on all units/departments; adjusts staffing appropriately following established procedures. Maintains fiscal responsibility in managing department needs and reports unusual - unexpected occurrences to the director, administrator on call, Risk Management, etc.
Acts as an informational resource to the health care team in matters of interpretation of Hospital policies/procedures/ protocols, risk management, patient safety, patient advocacy, management and other related areas. Facilitates/supports the change process. Ensures key leadership is communicated to appropriately. Demonstrates critical thinking skills, problem resolution abilities, mentoring/education of staff.
Provides supervision, direction and support to all in-house staff to ensure effectiveness and efficiency of services. Communicates performance issues and concerns to unit/department leadership and follows through with in-the-moment opportunities for performance enhancement.
Rounds throughout the facility maintaining knowledge of organizational information and changes. Maintains an awareness of high risk patients/situations and serves as a clinical resource to support the care. Facilitates communication of concerns through the Help Chain of Command, and follows up to assure that clinical concerns have been addressed.
Acts as resource for staff to identify and address ethical issues within nursing and assigned area. Formulates decisions and actions based on ethical principles, using the ANA Code of Ethics for Nurses to guide practice. Advocates for privacy, confidentiality, and security of patient, staff and organization data.
Activates contingency plans (such as Disaster, patient placement with census fluctuations, etc.) in collaboration with the Director, Chief Nursing Officer and the Administrator on call.

Qualifications

Required Bachelor's Degree Nursing (BSN) upon hire at Grand Rapids Hospitals. Nursing (BSN) upon hire for those who start in this role on or before January 31, 2017 at United. BSN within 4 years for those who start in this role on or after December 1, 2021 at Lakeland.
Required Bachelor's Degree Nursing (BSN) must be obtained within 4 years for those who start in this role on or after February 1, 2017 at Big Rapids, Gerber, Ludington, Pennock, Reed City, United, Zeeland. Nursing (BSN) must be obtained within 5 years for those who start in this role on or before January 31, 2017 at Big Rapids, Gerber, Ludington, Pennock, Reed City, Zeeland.
Preferred Master's Degree MS, MSN, MBS, MM, MHA, MPH or other related
2 years of relevant experience related nursing experience Required
2 years of relevant experience recent relevant leadership (i.e., Charge Nurse, Shared Leadership position, Magnet Champion, QSO) (based on Corewell Health entity) Preferred
LIC-Registered Nurse (RN) - STATE_MI State of Michigan Upon Hire required
CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or
CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required
CRT-Adv Cardiovascular Life Support (ACLS) - AHA American Heart Association except HDVCH, SJ Dialysis and Behavioral Health, or if assigned to specific unit 180 Days required
CRT-Pediatric Adv Life Support (PALS) - AHA American Heart Association HDVCH, Big Rapids, Gerber Memorial, Ludington, Pennock, Reed City, United, Zeeland, St Joseph, Niles and Watervliet hospitals; except HDVCH; Niles and SJ Birthplace, Medical Surgical, CPCU, Dialysis, Behavioral Health, ICU, Vascular Access, and Watervliet Inpatient Rehab. 180 Days required
CRT-Neonatal Resuscitation Program (NRP) - AHA American Heart Association HDVCH, Big Rapids, Gerber Memorial, Ludington, Pennock, Reed City, United, Zeeland, St Joseph, Niles and Watervliet hospitals; except Niles and SJ Medical Surgical, CPCU, Dialysis, Behavioral Health, ICU, Vascular Access, and Watervliet Inpatient Rehab 180 Days required
CRT-Specialty Certification - Grand Rapids Hospitals - Refer to job summary for details 1 Year required
CRT-NIH Stroke Certification - NIHSS National Institute of Health Stroke Scale Gerber, Grand Rapids Adult, Pennock, United, Zeeland. St. Joseph, Niles and Watervliet Hospital, except Niles and St Joseph BirthPlace, Behavioral Health, and Dialysis. 90 Days required

Physical Demands

Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 50 lbs
Waist to Waist > 5 lbs: Seldom up to 50 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 5 lbs
Bilateral Carry > 5 lbs: Seldom up to 25 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 25 lbs
Pulling Force > 5 lbs: Seldom up to 20 lbs
Sitting: Occasionally
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Seldom
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Seldom
Squat: Seldom
Stair Climbing: Seldom
Crawling / Kneeling: Seldom
Driving: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Visual Acuity ¹
[None = No; Seldom = Yes]: Seldom

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
Optional identity theft protection, home and auto insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Lakeland Hospital Niles - 31 N St Joseph Ave - Niles

Department Name

Med Surg Care Unit Surgical A 2 Niles - Niles and St Joseph Hosp

Employment Type

Full time

Shift

Variable (United States of America)

Weekly Scheduled Hours

40

Hours of Work

variable

Days Worked

variable

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

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