Department: Administrative

Position Title: Office Manager

Reports To: Campus Principal

FLSA Status: Salaried/Exempt – 12 Month

Environment: Office Environment

Position Summary:

Under the leadership of the campus Principal, the Office Manager will oversee daily office operations, improve efficiency, support staff and student needs, and maintain an organized, productive work environment. As a member of the Leadership Team, the Office Manager will support organization and coordination of office procedures, and resources for organizational effectiveness and efficiency. The Office Manager will work to advance The Excel Center mission, vision and values.

Additional Functions:

The Office Manager essential job duties usually include overseeing daily office operations, supporting the principal and staff, coordinating enrollment and orientation and handling communication with visitors. The Office Manager works with campus leadership with scheduling meetings, appointments, and events, managing supplies, invoicing, process forms and reports, and helps maintain a safe, organized school office environment.

Role and Responsibilities:

Works closely with the campus Principal and School Leadership to oversee daily office operations, improve efficiency, support staff and student needs.
Manages and tracks campus inventory, supply orders and invoices.
Acts as the initial point of campus contact by greeting visitors, answering phones, etc.
Monitors and responds to all inquiries in a timely manner.
Coordinates the works orders for departments including but not limited to security, maintenance, substitute requests, janitorial, etc.
Maintain and troubleshooting office equipment as necessary.
Serves as third party vendor point of contract.
Support in scheduling campus orientations and onboarding.
Oversee and protects necessary enrollment documentation and ensure that records are properly maintained.
Collaborate with Registrars to assist with new student enrollment applications.
Acts as support for student re-entry process.
Acts as a liaison between students, enrollees, families, staff, and community partners.
Ensure student applications are updated within PowerSchool Enrollment.
Creates and maintains staff campus directory.
Attends school leadership team meeting regularly and maintains meeting minutes.
Partners with Corporate and Executive Administrative teams to ensure alignment with MGI, MGII and GECM administrative standards.
Supports New Student Orientation.
Additional responsibilities assigned by the Campus Principal.

Interpersonal Relations:

Maintain professionalism, effective oral and written communication with internal and external business partners, employers, team leaders and students.
Collaborates with and maintains strong relationships with internal departmental teams, team leaders, and school administration.
Ability to maintain a high level of accuracy of data tracking, monitoring, and data entry.
Ability to work independently and manage time in a high-energy work environment.
Ability to analyze data for informed decision making initiative and self-direction.
Ensures compliance with established school policies, campus guidelines and training.
Attends and participate in networking and community engagement and outreach opportunities (as needed).
Strong communicator at a variety of levels, demonstrating effective presentation skills.
Attends selected departmental meetings for recording of meeting minutes.
Stays abreast of required training and professional development opportunities.
The ability to effectively support individuals with various disabilities, personalities, and cultural backgrounds; experience working with at-risk and adult students.

Education/Qualifications:

Associate’s degree in related field (preferred).
Minimum of two years’ experience working in an office setting.
Supervisory experience preferred.
Proficiency in Microsoft Office products and navigation of the various software.
Bilingual language skills are a plus.

Special Requirements:

Must be able to work occasionally after-hours and weekends.
Flexible, adaptable, embraces change
Position requires strong focus on customer service with a can-do, professional attitude and the ability to prioritize tasks in a fast-paced environment.
Must be available to work a flexible schedule during school operating hours.
This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill Excel Center Midsouth.

I have read this job description and understand what is required of me.

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Goodwill Excel Center Midsouth is proud to be an Equal Employment Opportunity Employer.

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