About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About Anthology Events

Anthology is Method Co.’s dedicated events brand, created to deliver beautifully orchestrated gatherings rooted in design, hospitality, and seamless execution. Located within Detroit’s iconic and meticulously restored Book Tower, Anthology offers a collection of refined event spaces that blend historic architecture with contemporary elegance.

Explore the concept: https://www.anthologyevents.com

Anthology was designed for moments that matter—weddings, celebrations, corporate functions, cultural events, and everything in between. Each space reflects the building’s storied past while embracing a modern, elevated aesthetic, creating an atmosphere that feels both timeless and distinctly Detroit.

Position Overview

ROOST Detroit is seeking a highly organized and service-oriented Sales Coordinator to support the sales team in driving revenue growth and delivering exceptional guest experiences. This role will provide administrative and operational support to the Director of Sales and Sales Managers, assisting with lead management, proposal preparation, group bookings, client communication, reporting, and sales system administration.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced hospitality environment. This position plays a critical role in ensuring the sales team can focus on revenue-generating activities while maintaining exceptional service standards for prospective and existing clients.

Key Responsibilities

Sales & Administrative Support

Provide day-to-day administrative support to the Director of Sales and Sales Managers.

Answer incoming calls and respond to sales inquiries, guest questions, and reservation requests.

Process incoming leads and maintain accurate records within sales systems.

Prepare proposals, contracts, presentations, reports, resumes, turnover documents, and correspondence.

Schedule appointments, site visits, and client meetings for the sales team.

Assist with research related to group billing inquiries, commissions, sales system data, and account management.

Client & Group Coordination

Communicate with prospective and existing clients via phone, email, and in person.

Support group business by managing room blocks, entering rooming lists, monitoring pickup reports, and providing cutoff date reminders.

Process reservation changes and maintain accurate group booking information.

Assist with the creation and maintenance of group master accounts.

Ensure timely and professional follow-up with clients throughout the booking lifecycle.

Sales System & Reporting Management

Maintain organized and accurate sales files and booking documentation.

Upload and manage signed agreements and group booking records within the sales system.

Assist with generating reports and gathering data to support sales initiatives.

Distribute Convention & Visitors Bureau (CVB) RFPs in accordance with company procedures.

Marketing & Department Support

Maintain inventory of sales collateral, marketing materials, and promotional assets.

Assist with the preparation and distribution of branded sales and marketing materials.

Participate in sales meetings and departmental initiatives.

Provide additional administrative and operational support as needed.

Additional Responsibilities

Support the overall success of the property by assisting with projects and initiatives as assigned.

Perform other duties as required to meet business needs.

Qualifications

Minimum 1 year of sales, administrative, coordinator, or hospitality experience required.

Previous hotel, restaurant, or hospitality experience strongly preferred.

College degree preferred.

Excellent verbal and written communication skills.

Strong organizational, analytical, and time management abilities.

Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.

Ability to manage multiple priorities and work independently.

Strong attention to detail and follow-through.

Professional, outgoing, and guest-focused demeanor.

Self-motivated with the ability to thrive in a fast-paced environment.

Must be flexible to work weekends and holidays as business needs require.

What We’re Looking For

A passion for hospitality and delivering exceptional service.

Strong interpersonal and relationship-building skills.

A collaborative team player with a positive attitude.

A proactive problem solver who takes ownership and initiative.

Someone who is excited to contribute to the continued growth and success of ROOST Detroit.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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Sales Coordinator - ROOST Detroit

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