Overview

Vendor Managed Inventory (VMI) Operator – Dublin / Pleasanton PACE Supply is a leading wholesale distributor of plumbing, HVAC, hydronics, fire protection, water treatment, and industrial supplies throughout the West Coast. As an employee-owned company, we are committed to delivering exceptional customer service while creating long-term career growth opportunities for our team members. We are currently seeking a motivated and customer-focused Vendor Managed Inventory (VMI) Operator to support customer operations on-site at customer facilities in the Dublin, CA area.The On-Site Vendor Managed Inventory (VMI) Operator manages inventory directly within a customer’s facility to ensure accurate stock levels, timely replenishment, and outstanding customer support. This role serves as the primary PACE representative on-site and combines inventory management, order fulfillment, customer service, relationship building, and process improvement to strengthen partnerships and drive operational efficiency. Apply Today!

Responsibilities

Inventory Management & Operations

Operate and manage Vendor Managed Inventory (VMI) systems directly within the customer’s facility
Perform daily inventory checks to maintain accurate stock levels and identify shortages
Stock, organize, and maintain inventory for efficient workflow and accessibility
Create and process replenishment orders based on customer usage and demand
Maintain accurate inventory counts and documentation

Order Fulfillment & Customer Support

Provide quotes, process orders, and fulfill urgent customer product requests
Deliver responsive and professional customer service on-site
Serve as the primary point of contact between the customer and PACE Supply
Resolve inventory and product-related issues quickly and effectively

Process Improvement & Collaboration

Identify opportunities to improve inventory flow and operational efficiency
Collaborate with internal sales, branch operations, and support teams
Proactively resolve stock shortages and supply chain challenges
Support continuous improvement initiatives that enhance the customer experience

Relationship Management

Build strong relationships with customer personnel and contractors
Maintain a professional, solution-oriented presence on-site
Foster trust and communication between PACE and the customer

Qualifications

Minimum Qualifications

An equivalent combination of education and relevant experience may be considered.

High school diploma or equivalent credential required.
Must be at least 18 years old
Valid driver’s license required
Ability to work independently in a customer-facing environment
Strong organizational and communication skills
Basic computer proficiency and experience using inventory or order entry systems

Preferred Experience

Inventory management, warehouse operations, or supply chain experience
Wholesale plumbing, HVAC, industrial, or construction supply knowledge
Experience with Vendor Managed Inventory (VMI) programs
Customer service and relationship management experience
ERP or inventory management software experience

Required Skills & Competencies

Inventory control and replenishment processes
Strong attention to detail and accuracy
Problem-solving and proactive decision-making
Professional communication and customer service
Time management and organizational skills
Ability to collaborate across teams and departments

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment

Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.

Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.

Drug Test: A drug test will be administered to ensure a drug-free workplace.

Work Environment

Physical Requirements:

The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.
Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck.
Prolonged periods of standing or sitting at a desk and working on a computer.
Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception.

Environmental Conditions:

The employee is frequently exposed to moving mechanical parts and outside weather conditions.
Occasionally, the employee may be exposed to high, precarious places and vibration.
The noise level in the work environment is usually moderate.

Benefit Snapshot:

PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.

Relocation Benefits

NO

Remote Availability

Remote (In-Market)

*Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at (844)-393-7172.

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