Distribution/Shipping Agent

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

• Performs manual and clerical duties related to the shipment and receipt of materials, supplies, equipment and finished products shipped via freight or third party LTL carrier.
• Typical shipping activities include: checking goods against shipping documents and authorizations, packing goods for shipment according to specifications, preparing bills of lading, posting weight and shipping charges and attach information and shipping instructions on to boxes.
• Perform routine, but varied duties in support of manufacturing areas in accordance with standard procedures. Maintain necessary files and documentation.
• Utilize small hand tools and operates material handling equipment including forklifts, skids, pallet handlers, hand trucks, etc. to stage materials and load trucks.
• May perform activities related to load planning of outbound trucks to meet customer delivery requirements and cost parameters.
• Apply knowledge of department policies and procedures to resolve customer and operational concerns/issues as needed.
• Effectively communicate with customers, suppliers, customer service, and production.
• Build and maintain positive relationships within each service area/department; coordinating and utilizing resources to ensure all products are handled, stored and shipped according to established guidelines, at the lowest possible cost.
• Work closely with management staff to understand and assist with implementing action plans to achieve department objectives and improve efficiencies. 
• Assist management with departmental activities, training, safety and special projects.
• Read, understand and comply with relevant federal, state, local and company safety regulations and policies (i.e: OSHA, Personal Protective Equipment, Safety Shoes, etc.) 
• Reinforce safety training and safe work practices; participate in safety meetings.
• Maintain a clean and organized work area. Maintain security and receiving/shipping dock doors.
• Follow Company recommended techniques for lifting, stacking, manipulating materials and operating Powered Industrial Vehicles.
• May occasionally perform activities related to receiving materials such as unloading trucks; checking against bills of lading, packing slips, etc., identification and quantity; maintaining records of goods received.
• Participate in continuous training and development of employees and temporary labor.
• Responsible for meeting ISO requirements.

Qualifications

• Ability to safely operate Powered Industrial Vehicles, required.
• Requires very good knowledge of general administrative and manufacturing operation procedures and knowledge of job specific processes key to successfully executing and completing the more progressive/complex duties of the job.
• Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on a department or the company.
• Have a strong knowledge of required information systems, including materials tracking systems, storage and retrieval systems, inventory control systems and applicable reporting systems which may include spreadsheets, databases and other material receipt and usage systems.
• Must have very good knowledge of technology to include computers and software programs.
• Requires good knowledge of multiple functions or areas of the business in which there is frequent contact while completing daily work assignments of the job.
• Must have very good oral and written communication skills sufficient to explain methods and/or procedures when completing assignments.
• Must have very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
• Job requires ability to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.
• High School Diploma or equivalent with 3-5 years of administrative/operational support in shipping/manufacturing operations directly related to the duties of the job, or demonstrated ability to meet the job requirements.

Additional Information

The salary range for this role at the noted RRD location is $18.12 - $24.82/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus of $1000,] overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans