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Job Description
SUMMARY
A Delivery Expert ensures timely, safe, and customer-focused delivery of goods, often serving as the face of the company during last-mile logistics. While not on delivery runs, the Delivery Expert assists with in-store operations including order preparation, inventory management, and customer service. This includes but is not exclusive to taking orders, bagging and tagging, answering phones, handing out carry-out orders, dishes, cleaning, helping on the makeline when there are no deliveries...etc.Â
RESPONSIBILITIES
- Provide Best in Class Customer Service
- Maintain Image and Cleanliness of the Store
- Operate Store Technology
- Maintain Food and Team Member safety
- Store Operations
Qualifications
QUALIFICATIONS
- Must be 18 years of age
- Valid driver's license with safe driving record meeting company standards
- Access to insured vehicle which can be used for delivery
- Prior experience in a customer service or similar role preferred
- Possesses navigational skills to read a map, locate addresses within designated delivery area and able to navigate adverse terrain including multi-story buildings
- Proven ability to work as a part of a team to achieve a common goal
- Ability to problem solve and resolve customer concerns and/or complaints
- Must be able to process the correct change for cash orders
- Excellent verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Must embody Domino’s Values: Do the Right Thing; Put People First; Create Inspired Solutions; Champion our Customers; and Grow and Win Together
PHYSICAL REQUIREMENTS
- Standing
- Walking
- Sitting
- Lifting
- Carrying
- Pushing
- Climbing
- Stooping/Bending
- Crouching/Squatting
- Reaching
- Driving
Additional Information
