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Remote Customer Service Associate

Jobs for Humanity
Posted 4 months ago, valid for 16 days
Location

Quentin, PA 17083, US

Salary

$32,000 - $38,400 per year

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Contract type

Full Time

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Sonic Summary

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  • Voice Dream LLC is seeking a Remote Customer Service Associate for an entry-level position that offers comprehensive on-the-job training and requires a minimum 9-month commitment.
  • Candidates must possess strong verbal and written communication skills, basic computer proficiency, and fluency in English.
  • The role involves managing inbound and outbound customer calls, handling inquiries, and maintaining professionalism in a distraction-free workspace.
  • Full-time employees work 5 days a week for 8–9 hours daily and receive a base pay with potential performance-based incentives.
  • This position is ideal for motivated individuals looking to gain global work experience while building their resumes and career prospects.

Company Description

About Voice Dream LLC

Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies across multiple domains and verticals.

We focus on creating opportunities for university students and recent graduates who want to gain global work experience without leaving their home country. Our partners in the US are looking for bright, adaptable, and motivated individuals to join their teams and contribute to world-class service delivery.

Many of our candidates are students or young professionals who are eager to develop professional skills while earning a stable income. By joining through Voice Dream LLC, you’ll have access to structured training, ongoing coaching, and the chance to work with American-level business standards — all while building your resume and career prospects.

Job Description

 

Position Overview


Remote Customer Service Associate
we’re looking for motivated individuals to join our team.

This is an entry-level role that includes comprehensive on-the-job training. A minimum

9-month commitment is required.

Qualifications

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Technical Setup
Laptop Requirements:

  • Windows: 8GB RAM, Intel Core i5 (4 cores) or higher, 2.0GHz+
  • Mac: 8GB RAM, macOS Catalina or Big Sur (M1 chip supported), 2.0GHz+

Audio Equipment:

  • Wired USB headset with a built-in microphone (wireless or Bluetooth headsets are not permitted)

Internet Connection:

  • Wired LTE router using a SIM card and connected by cable
  • Wi-Fi or mobile hotspots will not be accepted

Schedule & Compensation

  • Full-time: 5 days per week, 8–9 hours daily
  • Base pay with potential performance-based incentives
  • Participate in two annual company events

Key Responsibilities

  • Manage inbound and outbound customer calls
  • Handle inquiries and provide appropriate solutions
  • Accurately document interactions and follow company scripts
  • Maintain professionalism and a distraction-free workspace

Application Instructions
To apply, please complete this form: https://bit.ly/Forms-Telemarketingsub
Be sure to mention where you found this job posting in the designated field on the form

Qualifications

 

  • Strong verbal and written communication skills
  • Basic computer proficiency
  • Fluent in English
  • Dependable, eager to learn, and open to feedback
  • Must maintain perfect attendance during the initial training period (approximately 2 weeks)

Additional Information

All your information will be kept confidential according to EEO guidelines.




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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.