Manager Customs & Compliance

About Us

At J.Jill, we believe our associates should be seen, valued, and celebrated. We support the advancement of our associates by harnessing their unique contributions to grow and improve, and our success is guided by a culture that values keeping it simple and making it matter. J.Jill is an equal opportunity employer and is committed to providing an inclusive and professional workplace free from discrimination and harassment. All employment decisions at J.Jill are based solely upon business needs, job requirements and individual qualifications without regard to race, color, religion, sex, pregnancy and pregnancy related conditions, gender identity, gender expression, national origin, sexual orientation, sexual and reproductive health decisions, age, marital status, disability, genetic information, military or veteran status or any other legally protected status. J.Jill provides reasonable accommodation to qualified individuals, in accordance with applicable laws.  If you need to inquire about an accommodation to assist with completing the application process, please email Talent.Acquisition@jjill.com.

Overview

Maintains and continuously strengthens controls involved in the process by which goods enter the United States in conformance with all U.S. import laws and regulations. Protects brand integrity by verifying supplier compliance with J. Jill ethical standards and laws of the United States and the countries where merchandise is produced. Supports the Director on other ongoing compliance projects.

Responsibilities

• Drives adherence to import regulations to ensure expeditious, cost-effective supply chain execution.
• Pre-classifies goods to be imported for proper declaration and accurate duty payment calculation at time of entry into the US; maintains and shares HS library with customs broker. Identifies import styles requiring US Fish & Wildlife declaration.
• Collaborates with customs broker to renew import bond annually.
• Partners with Sourcing to identify First Sale for Export (Duty Savings) supplier candidates and then coordinate with outside attorney to confirm the viability of the candidates. Spearheads annual First Sale supplier audits. Monitors and reports duty savings.
• Confirms duty free eligibility of styles to be imported from Free Trade countries; consults with Sourcing regarding Free Trade strategies and monitors expiration dates associated with those programs.
• Initiates Supply Chain Security Risk Assessment annually as part of the C-TPAT program.
• Updates Import Compliance manual annually and maintains post entry compliance testing logs.

OTHER COMPLIANCE PROJECTS

• Provides regular support to the Director related to:
  • New Supplier vetting and supplier portfolio maintenance
  • Annual existing supplier recertification to J. Jill standards
  • Annual supplier Corporate Social Responsibility (CSR) and C-TPAT audits
  • Product license applications associated with trademarked fabrics
  • Conflict Mineral due diligence
  • Sustainability guidance given to J. Jill cross functional partners

Benefits, Tailored for You.

• Bonus eligible
• 401(k) retirement plan with discretionary match and tuition reimbursement.
• Medical, dental, vision, company paid LTD/STD, and generous amount of paid time off.
• Generous associate discount; group discounts on auto, pet and homeowner insurance.
• Discount Marketplace for travel, consumer products, food, auto buying, etc.
• Associate resource groups.

Qualifications

• In depth knowledge of import regulations specific to classification, valuation, country of origin, free trade, and recordkeeping related to apparel, accessories and footwear.
• Certified Customs Specialist certification or Licensed Customs Broker required
• Solid math skills
• Strong MS Excel, PowerPoint User
• Intellectual curiosity
• Experience with Gerber/Unique Product Lifecycle Management and Oracle is a plus
• Self starter who is collaborative but can work independently to meet deadlines
• Effective communicator

EDUCATION & EXPERIENCE:

• Bachelor’s degree (BS/BA business/supply chain preferred)
• 6+ years experience with customs compliance at a specialty retailer strongly preferred.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.

Our Brand

At J.Jill, we’re redefining what it means to dress and live with ease. As a women-led, Boston-based lifestyle brand with 200+ stores nationwide, we design thoughtful, inspired apparel and accessories that celebrate the totality of all women. We’re entering an exciting chapter of growth — expanding our footprint, reaching new customers, and deepening long-standing relationships. We're seeking bold thinkers and doers to join us. With competitive pay and benefits, a supportive culture, and the chance to make a real impact, this is more than a job, it’s an opportunity to bring our ethos keep it simple, make it matter to life in new and inspiring ways.

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