Patient Care Coordinator

Overview

Cornerstone Dental Health is seeking a friendly, organized, and professional Dental Patient Care Coordinator to join our growing team in Quincy, Illinois. We are looking for someone who is passionate about patient care, thrives in a fast-paced environment, and enjoys being the welcoming face of the practice.

As the first point of contact for our patients, you will play a key role in creating a positive patient experience while supporting the daily operations of our office.

Compensation & Benefits

Pay Range: $17–$22 per hour, based on experience and qualifications

We offer a competitive benefits package, including:

• 401(k) retirement plan with matching
• Health insurance (75% employer paid – optional coverage)
• Vision insurance
• Paid time off
• Generous paid sick leave and vacation time (available after 3 months of employment)
• Employee discounts

Responsibilities

• Greet and assist patients with professionalism and compassion
• Serve as the primary point of contact for patients in person and over the phone
• Schedule, confirm, and manage patient appointments
• Check patients in and out efficiently
• Collect patient payments and assist with billing processes
• Verify insurance benefits and assist with insurance claims
• Maintain accurate patient records while ensuring HIPAA compliance
• Support overall patient care coordination and administrative operations

Qualifications

• Strong communication and customer service skills
• Excellent computer and telephone skills
• Ability to multitask and stay organized in a busy office environment
• Prior dental or medical office experience preferred
• Recent graduates are not being considered for this position

If you are dependable, detail-oriented, and committed to delivering exceptional patient service, we would love to hear from you!

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