Customer Service Representative - PT - Quincy

Job DetailsLevel: EntryJob Location: HB Q12 - QUINCY, IL 62301Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $18.00 HourlyTravel Percentage: NegligibleJob Shift: DayJob Category: Customer ServiceDuties & Responsibilities: After successful knowledge of the following Level 1 tasks: · Receives and verifies cash from customers and follows all cash handling procedures · Accurately reconciles cash drawer daily including scanning of all images · Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments. · Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed. · Understands and is able to Navigate NuPoint Core System · Navigates the S drive according to job duties · Accurately process savings bonds for redemption · Processes cash advances · Able to accurately complete a check order form · Effectively demonstrate digital solutions to customers or potential customers · Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch. · Basic knowledge and navigation skills of Internet banking and Mobile App · Basic digital equipment knowledge · Annually participate in Robbery/Security training · Read and attest to both the Employee Handbook and the Business Continuity Plan · Complete mandatory online training courseQualificationsRequirements: · High School Diploma/GED or related experience. · Strong communications (written and verbal), customer skills, & interpersonal skills · Strong computer skills · Proficient with PC based teller software or willingness to learn · Be able to operate email Benefits Offered - 401K, Paid Time Off