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Customer Service Representative - Bilingual

Uline
Posted 4 days ago, valid for 17 days
Location

Racine, WI 53407, US

Salary

$26 - $30 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Tuition Reimbursement

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Sonic Summary

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  • Uline is seeking a Bilingual Customer Service Representative for their Kenosha Branch, offering a pay range of $26 to $30 per hour with significant growth potential.
  • The role involves processing customer orders, providing product recommendations, and addressing account inquiries using advanced technology.
  • Candidates should have a high school diploma, with a bachelor's degree preferred, and prior customer service experience is advantageous but not required as training will be provided.
  • Fluency in both English and Spanish, in verbal and written forms, is essential for this position.
  • Uline offers comprehensive benefits including health insurance, a 401(k) with employer match, paid holidays, and tuition assistance.

Customer Service Representative - Bilingual

Pay from $26 to $30 per hour with significant growth and earning potential!

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

24/7 operation - Various on-site full-time shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus, but if you are eager to learn, we will train you!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Café featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)

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Our employees make the difference and we are committed to offering exceptional benefits and perks!  Explore Uline.jobs to learn more!




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