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Benefits:
- + Commission
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Customer Service Representative (CSR) Bilingual
Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.
Why Join Kimbrell’s?
At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.
What You’ll Do
As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:
✨ Customer Experience & Engagement
- Deliver a welcoming and professional experience in every interaction
- Build strong relationships that drive loyalty and repeat business
- Guide customers through their journey—from first visit to ongoing support
Sales Support & Business Growth
- Partner with the sales team to help drive revenue
- Assist with follow-ups, outreach, and customer engagement
- Support promotions, events, and in-store initiatives
Customer Accounts & Financing
- Help customers understand financing options and payment plans
- Assist with credit applications and transactions
- Provide solutions-oriented support for account questions
Operations & Administration
- Maintain accurate records and documentation
- Use POS systems and tools efficiently
- Support daily store operations and team collaboration
What We’re Looking For
- Strong communication and people skills
- A customer-first mindset with a passion for helping others
- Sales-driven attitude with the ability to build relationships
- Organized and able to multitask in a fast-paced environment
- Willingness to learn financial processes and systems
- Must be Bilingual ( Spanish)
Your Future Starts Here
This role is a stepping stone to exciting career opportunities, including:
- Assistant Store Manager
- Store Manager
- Sales Consultant
Make an Impact
At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.
*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*
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