Agency

Dept of Revenue

Division

Examination

Job Classification Title

Administrative Specialist I (S)

Position Number

60082587

Grade

NC08

About Us

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

Description of Work

***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING***

**This is an anticipated vacancy**

The North Carolina Department of Revenue is currently accepting applications for an Administrative Specialist I (AS I) to work in the Central Examination Division’s Insurance Premium Tax and Reporting Unit. The Examination Division provides timely and effective assistance, advice, and information on tax matters to individuals, businesses, and governmental entities, and maintains the highest degree of integrity and public trust. The primary purpose of the Premium Tax and Reporting Unit is to administer the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge.

The AS I’s primary purpose is to assist with the administration of the State of NC insurance premium tax laws and regulations applicable to insurance organizations and the Insurance Regulatory Charge.

This position’s essential duties are to:

• Update and maintain taxpayer information within the Insurance Premium database, including keying in of payments and tax returns

• Contact taxpayers by phone or written correspondence to obtain missing information needed to complete the processing of payments or tax returns

• Manage challenging or sensitive situations with courtesy, professionalism, and adherence to departmental guidelines

• Review and update 1099 NRS forms, ensuring completeness and accuracy in preparation for processing

• Contact closing attorneys by mail or phone for the incomplete or missing information

Knowledge Skills and Abilities/Management Preferences

Experience using Microsoft Word, Excel and Outlook
Experience using Microsoft Access Database
Excellent oral and written communication skills

Recruitment Range: $39,244 - $68,679

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service

Twelve paid holidays per year

Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year

Twelve sick days/year which are cumulative indefinitely

Paid Parental Leave

Personal Observance Leave and Community Service Leave

Longevity pays lump sum payout yearly based on length of service

401K and 457 plans

Eligibility for the Public Service Loan Forgiveness Program

This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.

To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit.

Applicants eligible for veteran's preference should attach a copy of form DD-214.

If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or  HumanResources@ncdor.gov. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 919-986-9688.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

LeAnn Katherine Biscoglio

Recruiter Email:

LEANN.BISCOGLIO@NCDOR.GOV

Learn more about this Employer on their Career Site

Administrative Specialist I Exams