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Agency
SafetyDivision
70000075 Dept of Public SafetyJob Classification Title
IT Business Systems Analyst I (NS)Position Number
65039677Grade
DT07About Us
The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.
Description of Work
About NCEM:The mission of North Carolina Emergency Management (NCEM) is to enhance North Carolina's resiliency through active collaboration, communication, and coordination of efficient and effective preparedness, response, recovery and mitigation of all natural and man-made hazards and threats.
About the Administration Section:
The purpose of the Administration Section is to provide effective and efficient support functions for the Division and external customers. These functions include Accounts Payable, Budget, Human Resources, Information Technology, Applications Development/GIS, Preparedness Grants, Compliance, and the Responder Assistance Initiative.
About the Position:
**This position will be 100% in person for at least the first 90 days. After the first 90 days some virtual work will be allowed but the position will report to the Raleigh offices several days a week.**
This position assists the Applications Team with system administration for several web-based applications. Duties include collecting user requirements from end users on IT applications, supporting end users with SRMP and SERA access and providing technical support. This position works closely with the programmers on the application development team and helps translate end user requests into meaningful work objectives. Position also helps test new applications to find bugs, issues and other problems. This position is responsible for documenting routines and creating Standard Operating Procedures.
Knowledge Skills and Abilities/Management Preferences
Recruitment Range: $ 65,604.00 - 75,000.00
This posting will close for recruitment at 11:59pm EST on 3/26/2026.
This is a full-time position (40 hours per week) withĀ State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click hereĀ NC OSHR: Total Compensation Calculator.
We value our employees and are committed to providing flexibility in work schedules. This position qualifies for teleworking on a part-time basis as part of the State TeleworkĀ Program.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to theĀ State Human Resources ActĀ with the most qualified individuals.āÆāÆāÆĀ
The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.āÆ āÆĀ
All work history and education (includingĀ accurateĀ dates of employment/attendance) must be documentedĀ onĀ the application.Ā Work experience may include internships, volunteerism, and full and part-time work. A complete, all-inclusive application maximizes an applicantās potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position.Ā Click here for more information and application resources.āÆāÆĀ
Resumes may be attached as a supplement to the application but areĀ notĀ a substitute for a complete application.āÆāÆāÆĀ
Management Preferences:Ā āÆĀ
Experience facilitating techinical trainings to adult professionals
Experience collecting user requirements and documenting processes in a technical environment
Experience providing technical support to end users
Experience testing web based applications for responsive design and browser compatibility
Experience maintaining websites using Drupal or a content management system (CMS)
SUPPLEMENTAL AND CONTACT INFORMATION:
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists ofĀ complying withĀ all federal laws, state laws and Executive Orders.āÆ Consistent with the Americans with Disabilities Act (ADA), we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.āÆāÆĀ
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Public Service Loan Forgiveness ProgramāÆāÆĀ
For applicants with student loans, becoming a state employee may include eligibility forĀ the Public Service Loan Forgiveness Program. VisitĀ www.studentaid.govĀ to learn more.āÆĀ
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TranscriptsāÆĀ
Attaching transcripts is optional;Ā however, we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally, qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.āÆāÆāÆāÆĀ
Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.āÆĀ
International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting.āÆĀ Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification:Ā https://www.naces.org/members.āÆāÆĀ
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Military ExperienceāÆāÆĀ
Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.āÆĀ
Applicants seeking National Guard Preference:āÆāÆĀ
A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).āÆāÆĀ
A former member of the North Carolina National Guard who served for at least 6 years andĀ wasĀ discharged under honorable conditions must attach either a DD256 or NGB 22.āÆĀ
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The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."Ā PREA Hiring and Promotion ProhibitionsĀ Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved, and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency, prior convictions and/or charges may prohibitĀ employment for positions which are subject to PREA or other position-specific background checks.āÆĀ
Due to the volume of applications received, we are unable to provide informationĀ regardingĀ the status of your application. Please log in to your Workday account to check the status of your application. If you are selected for an interview, you will be contacted by the hiring manager.āÆIf you are no longer under consideration, you will receive an email notification when the position is filled.āÆĀ Ā
For more information about the application process, pleaseĀ visitĀ State Application Resources/Frequently Asked Questions. For technical issues related to your Workday applications, please place aĀ support ticket. For basic informationĀ regardingĀ employment with North Carolina State Government, please call (984) 236-0800. If there are any questions about this specific vacancy other than your application status, please contact ncemhr@ncdps.gov.
Minimum Education and Experience
Some state job postings say you can qualify by an āequivalent combination of education and experience.ā If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelorās degree in business administration, computer science, or any related field from an appropriately accredited institution and one year of experience in business consultation, process improvement, or requirement gathering in an information technology environment, or Associate degree in business administration, computer science or any related field from an appropriately accredited institution and two years of related experience; or High School or GED and four years of related experience; or an equivalent combination of education and experience.EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Ashley Simone MinnickRecruiter Email:
ASHLEY.MINNICK@NCDPS.GOVLearn more about this Employer on their Career Site
