Nurse Aide I & Clinical Secretary, Level One Trauma Emergency Department

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery.

The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.

The four key concepts of PFCC are:

• Dignity and Respect = Listen to and honor patient and family perspectives and choices. Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
• Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose
• Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

At WakeMed, you'll find more than a job, you'll find a team that recognizes the essential role a Nurse Aide / Clinical Secretary plays in providing exceptional patient care. We are committed to creating a supportive workplace where you can thrive, grow professionally, and make a meaningful impact every day.

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. Guided by our mission to improve the health and well-being of our community, we are dedicated to delivering outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE