Agency

Department of Information Technology

Division

Chief Deputy SCIO

Job Classification Title

Operating Systems Software Progrmer II (NS)

Position Number

60087474

Grade

DT10

About Us

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Salary Range: $87,617 - $131,426

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act

Are you ready to take the next step in your career?

We currently have an opening for an Operating Systems Software Programmer II

This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work

Key Responsibilities:

• Installing Software using standard State naming conventions and standards. Each vendor product is unique to install, customize, maintain and support. Transfer software from vendor supplied media to DIT systems and verify installation according to vendor guidelines and recommendations

• Coordinating with multiple vendors and DIT/Customer systems programming and application staff concerning required patches, fix packs and maintenance upgrades as needed to reduce and mitigate possible software outages

• Working closely with other DIT teams to set security rules using z/OS Resource Access Control Facility (RACF) and product specific security features. Also coordinate the implementation of other systems interfaces for access to Transaction Services. Schedule and test, during off peak times, software upgrades and patches to reduce the impact on production work

• Coordinating testing with DIT clients and other DIT staff to reduce impact to other system software and operating system changes. Document new systems in User's Guide and make copies available to DIT Service Delivery Division and compose technical information bulletins detailing the impact on clients and outlining any changes they may have to make

• Using specialized software to monitor systems performance. Make the necessary adjustments as needed to provide maximum performance of system software. Make recommendations to clients on application changes as needed to provide better code reuse, performance gains and data throughput. If there is an application problem, work with the appropriate client to resolve the issue in a timely manner, which may involve other Shared Services personnel

• Analyzing problems reported by clients and internal staff; work with vendor to determine solutions and establish corrective action plan; assist clients and internal staff with related questions

About the Division:

The Operations and Systems Software Programmer reports to a Manager within Mainframe Hosting of the Service Delivery Division of DIT. The Service Delivery Division provides the delivery and management of IT solutions based on customer requirements within a 24x7x365 operational environment. The solutions provided by Mainframe Hosting include: Distributed and Mainframe Systems, Middleware, Network Security, Storage and Data Protection as well as Data Center Operations.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Experience in IBM z/OS and related subsystems such as CICS, IMS, HOD, MQ Series, and RACF, along with familiarity in Unix System Services, third‑party program products, and storage management

• Experience ensuring proper protection of an installation’s data and resources, including identifying and securing mainframe resources, defining and managing user access, and implementing and maintaining security policies and procedures

• Strong background in RACF administration, mainframe TCP/IP networking, z/OS performance tuning, and overall system configuration, with additional skills in IZPCA, Cognos, or SAS considered a plus

This position requires a fingerprint-based background search. Hires must agree to a fingerprint-based background search prior to being hired.

Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming

Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and five years of progressive experience in systems software programming; or an equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Samika Renee Lewis

Recruiter Email:

dit_hr_recruitment@nc.gov

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