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Spa Sales and Guest Service Associate

Hand & Stone - 302 Colonades Way - Cary, NC
Posted a month ago, valid for 19 days
Location

Raleigh, NC 27635, US

Salary

$13 - $18 per hour

Contract type

Full Time

Paid Time Off
Employee Discounts

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Sonic Summary

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  • Hand & Stone is seeking Spa Sales Associates to provide exceptional service and create memorable client experiences.
  • The position offers a competitive salary with an average hourly rate of $15.84, and top associates can earn up to $20 per hour.
  • Candidates need to have a high school diploma or equivalent and no prior sales experience is required.
  • The role includes flexible scheduling with a mix of day, evening, and weekend shifts, and opportunities for career advancement.
  • Benefits include 401(k), paid time off, free monthly massages, and discounts on services and products.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
At Hand & Stone, our vision is simple: to make each visit the best hour of our client’s month. As the face of the spa, Spa Sales Associates create memorable 5-star experiences through warm welcomes, exceptional service, and confident sales conversations.

Why Join Hand & Stone?
✨ Opportunity – This role is more than answering phones. Our simple, stress-free commission model makes sales achievable and rewarding. Boost your paycheck while building a career with an industry leader backed by 20 years of proven success.
✨ Convenience – We value balance and flexibility. With a variety of shifts, we work with you to create a supportive and stable schedule.
✨ Training & Growth – Your career doesn’t stop at onboarding. We provide live sales webinars, coaching, and advancement opportunities into lead associate and management roles.
✨ Family Focused – Enjoy meaningful work that improves lives—while supporting your own. Associates receive a 10% weekly KinderCare childcare discount.

What You’ll Do

  • Welcome clients, build connections, and provide a 5-star experience.
  • Confidently meet membership, gift card, and upgrade sales goals.
  • Share service and promotion details with clarity and enthusiasm.
  • Maintain knowledge of spa services and menu offerings.
  • Answer phones, book appointments, and manage client files.
  • Help uphold spa cleanliness and organization.
  • Support team operations with various front desk responsibilities.
Pay & Benefits

  • Base pay + commissions on memberships, gift cards, and service upgrades. (Our 2025 average hourly rate is $15.84, with top associates earning up to $20/hr.)
  • FREE Telemedicine access.
  • FREE monthly massage or facial + 50% off additional services.
  • 40% off retail products.
  • 401(k) after 90 days.
  • PTO after 1 year.
  • Fun contests, team outings, and prize opportunities.
  • Flexible leadership team with lots of advancement potential.

What We’re Looking For

  • A positive, professional attitude and desire to be part of a fun, supportive team.
  • Strong multi-tasking and attention to detail.
  • Great communicator with confidence in client interactions.
  • High school diploma or equivalent required.
  • Full-time: Flexibility for a mix of day, evening, and weekend shifts (all staff work at least one Sat or Sun shift).
  • Part-time: At least one evening and one weekend shift required.
✅ No sales experience needed—just bring confidence, consistency, and a great attitude. We’ll give you the tools and training to succeed!



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