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- Supports planning of sales strategy and maintains ongoing plan to prioritize portfolio of accounts and maintain relationships throughout the year. Interfaces with customers primarily remotely (video, phone, email) to promote and sell UL products and services.
- Uses technical credibility to build relationships with buyers and centers of influence.
- Under moderate level of guidance, drives sales process from beginning to end, leveraging support from Sales Support Specialists and Inside Sales Executives when necessary.
- Follows up with customer to ensure renewal of services where applicable.
- Actions on opportunities to sell specialty product / services.
- Meets with new logo prospects from inbound and outbound channels to qualify their needs, understand decision-makers, and land new customers.
- Supports discovery, opportunity identification, proposals, and closing for sales of core UL products and services.
- Leverages technical support (engineers) when customer has a qualified need.
- Creates and maintains pipeline of new logo prospects to supplement existing account activities, owns new logo process through close of sale.
- Brings in additional resources when advantageous to support sales process, and delegates leadership of the sale to Technical Inside Sales Executives for highly technical or specialized products / services.
- Transitions implementation to success / fulfillment teams after sales have been closed to ensure seamless service delivery.
- Where applicable, supports development of sales leadership's multi-year account plans by providing insight on area of specialization
- Supports remaining account managers on discovery and opportunity identification for assigned specialty products / services.
- Works under the close guidance of account managers to seamlessly work with customers throughout the sales cycle.
- Provides any necessary information to account leaders during account planning process on potential growth opportunities within assigned solution area.
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