H₂O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H₂O.

H₂O innovation is looking for a Document Specialist who will bring a positive mindset and a strong desire to support their colleagues. This individual will thrive in collaborative settings, consistently deliver high-quality documentation, and become a trusted resource within the team. With a sharp eye for detail and a proactive approach, they will contribute to maintaining clarity and consistency across documents while fostering a culture of teamwork and continuous improvement.

The Benefits

Overall remuneration including:

Profit sharing bonus program
Group Insurance plan including dental, vision & telemedicine;
401K plan with employer's contribution;
Three (3) weeks of paid vacation per year;
Twelve (12) paid wellness days per year.

The Day-to-Day

Lead the documentation system globally including integration of sites to the system, as well as on going use by existing users;
Maintain, distribute, and archive controlled documents including procedures, work instructions, forms, and records;
Track revisions and maintain document history logs in compliance with regulatory and ISO requirements;
Ensure documents meet company formatting, version control, and template standards before release or update;
Identify and resolve inconsistencies, duplicates, or outdated documents;
Assist in the migration of documents from legacy systems to the new electronic quality system platform;
Support the design, development, and improvement of quality system processes;
Provide user training, guidance, and support during system and process rollouts;
Collaborate with Quality and Division teams to ensure timely creation, review, and approval of documentation;
Participate in support of the learning management system as it relates to quality training and competency requirements;
Support internal and external audits by providing timely access to documentation;
Prepare reports and metrics related to document control performance and compliance;
Participate in Corrective Action, NCR, and continuous improvement initiatives;
Assist maintenance, calibration, and other teams that rely on controlled documents within the centralized quality system and its supporting software platform;
Contribute to change management activities to support adoption of new systems, processes, and documentations standards;

The Skills We Are Looking for

Strong proficiency in Microsoft Word, Excel, SharePoint, and Outlook; ability to create and manage controlled templates, trackers, and forms;
Relevant experience in document control, quality systems platforms;
Knowledge of ISO 9001;
Willingness to travel up to 20%, mainly for key projects and onboarding of new sites and users (higher during the first year of transition);
Keen interest in supporting colleagues in different projects;
Hands-on experience in continuous improvement;
Strong attention to detail and compliance in documentation;
Ability to manage multiple priorities;
Knowledge of change management strategies;
Willingness to travel if necessary for important projects;
Experience with system migrations and process improvements (Asset);
Familiarity with Power Automate, Power Apps, or other Microsoft 365 tools for workflow automation (Asset);
Prior experience in manufacturing, engineering, or a regulated industry (asset).

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