Job DetailsJob Location: SACRAMENTO, CA 95827Position Type: Full TimeSalary Range: $80,000.00 - $85,000.00 Salary/yearJob Category: AdmissionsJob Description: The role of the Admissions Manager is to carry out all admissions and oversee the admissions activities across all programs and levels of care. They will provide excellent customer service to both clients and referring parties, enter all information into databases, and work closely with staff in facility programs to ensure that the referral has the most potential for success. The admissions manager may also oversee other areas and/ or functions that support the admissions of clients into our programs. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Establish and maintain trusting and professional relationships with referring parties Enter client data into facility client databases; maintain accurate databases of patients as they are admitted, discharged, transferred, or moved to other levels of care Engage with referring parties in a professional and collaborative manner to understand referring parties’ needs, being aware that many referring parties call to transfer clients to other programs or seek additional help for clients in need of multiple services Be fully aware of all facility programs, their eligibility requirements, competencies, and strengths Track referrals daily and provide weekly and monthly updates to department director Follow up with clients who have not successfully connected to services Conduct wellness checks for clients at 30/60/90-day anniversaries of completion Accurately processes patient payments and notifies billing office of payments to ensure proper account credit Manage the admission process by maintaining updated bed availability and overseeing the inquiry process Ensures patients are admitted in accordance with company and regulatory bodies policies and procedures Manages bed availability and occupancy to maximize bed occupancy and patient traffic according to company and regulatory body regulations and guidelines Develops and achieves departmental goals and objectives by gathering patient, demographic, insurance and financial information Adheres to and upholds local, state, federal and regulatory/accrediting body policies to protect the organization. Performs regular audits to ensure proper handling and accuracy of all patient data. Build relationships with internal stakeholders to drive process improvement, improve communication, and meet organizational goals. Performs other duties as assigned. Competencies: Verbal and written communication skills. Interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Ability to work independently. Thorough understanding of The Joint Commission standards Excellent multitasking and critical thinking skills Supervisory Responsibilities: Oversight of other leaders and staff.  Work Environment:  Office and Health care setting with clients and other employees present. Working indoors primarily and outdoors occasionally. Working in close proximity to others. May walk on slippery and uneven walking surfaces. Excessive continuous noise at times. Typical office and computer lab environment. Mostly indoor office environment with windows and lights. Offices with equipment noise. Offices with frequent interruptions. Physical Demands: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Travel Required: Ability to travel to various office or facility locations. Attending conferences or training sessions.  Affirmative Action/EEOC Statement: Sierra Health and Wellness is an Equal Opportunity Employer. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. QualificationsRequired education and experience: Must Possess High School diploma or GED equivalent. Familiar with HIPAA/ client confidentiality and personal rights. Possess CPR/First Aid certification. Current TB test and health screen Minimum of 2-5 years of management experience in a healthcare setting  Preferred education and experience: Associate degree or bachelor’s degree from an accredited university in related field Three to five years of experience in an admissions role. Work authorization/security clearance requirements: Valid Driver’s License. Current TB test and health screen.
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