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Front Desk Representative

Team Physical Therapy Inc
Posted 5 days ago, valid for 21 days
Location

Rancho Cucamonga, CA, US

Salary

$18.5 - $20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • We are looking for a Front Desk Representative with a cheerful disposition and excellent communication skills to provide outstanding customer service.
  • The position requires two or more years of experience as a receptionist or in a similar role.
  • This full-time job consists of 40 hours per week, Monday through Friday, from 9:00 AM to 6:00 PM.
  • Responsibilities include greeting patients, answering phone calls, scheduling appointments, and managing documentation.
  • The job offers benefits such as health insurance, paid time off, training and development, and a 401(k) plan.
Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k)
Job Summary

We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition.  The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.  

This job is 40-hours per week. Monday-Friday. 9:00am-6:00pm

 Responsibilities 
  • Greet patients and visitors as they arrive 
  • Answer phone calls and schedule appointments
  • Manage voicemail and email messages
  • Handle patient intake forms and all required documentation
  • Pull and file charts
  • Collect co-pays, co-insurance, and deductibles
  • Support front office and billing staff
  • On occasion responsible for opening or closing duties  
  • Maintain a clean and inviting environment
Qualifications
  • Two or more years of experience as a receptionist or similar role is preferred
  • Strong work ethic and positive attitude
  • Familiar with computers and scheduling software
  • Effective time management and organizational skills



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