Class 1 Engineer

Overview

To ensure a safe, efficient, well-maintained hotel environment.

Responsibilities:

• Responds and attends to guest room repair requests.
• Fixes plumbing problems - i.e. unclogging drains, plunging/repairing toilets, repairing toilets, leaking spigots, faucets, pipe valves, and related equipment.
• Properly utilizes the appropriate tools to perform preventive maintenance on laundry and kitchen equipment, including cleaning and lubrication, filter changes, belt adjustment, etc.
• Maintains daily shift logs of operation, maintenance, pool, spa, and safety activities.
• Maintains necessary stock items; orders necessary tools and equipment, as needed.
• Develops and maintains positive working relationships with others; supports the team to reach common goals.
• Assists in emergency situations as central communication center for the hotel.
• Responds to alarms and life/safety issues immediately and relays any alerts to the First Responder team according to our Emergency Response procedures.
• Understands and adheres to the job description and department service standards.
• Follows all company policies and procedures; ensures clean uniform and professional personal appearance; maintains confidentiality of proprietary information; protects company assets.
• Understands the standards of procedure for work schedules, reporting to work, paid time-off, vacation requests.
• Ensures adherence to quality expectations and standards; identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Knowledgeable and adheres to the following:  fire alarm and other emergency procedures, fire prevention and safety regulations, procedures for guest or associate accidents.
• Handles guest complaints by following the principles of our “Power of One” and “Power of Engagement” systems to ensure guest satisfaction.
• Understands how to respond to, use, store, and dispose hazardous chemicals 
• Continuously improves guest service using the Omni Service Tradition program.
• Utilizes the Power of One philosophy to meet or exceed service expectations.
• Utilizes the Omni Service Champions program to recognize exceptional guest service.

Qualifications:

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lbs.
• Ability to move up and down stairs, service ramps, and/or ladders, stand/walk for long periods of time 
• Ability to work independently and willing to learn/develop new skills.
• Must have excellent guest service skills and be able to interact with a diverse clientele, associate population, owners, and corporate leaders.
• Must have excellent English communication skills.
• Must be knowledgeable about using hand tools, power tools, and trade tools.
• Must be familiar with OSHA safety regulations.
• Have a thorough understanding of HAZCOM, Lockout/Tagout and Blood borne Pathogen Programs.
• Must be available to work a flexible full time schedule including nights, weekends, holidays, and rotating shifts.
• Must have knowledge of general maintenance and repairs in at least one building trade.
• A minimum of two years of prior hospitality experience is strongly preferred.