Front Desk Associate

Job DetailsLevel: EntryJob Location: Country Inn and Suites - Rapid City, SD 57701Position Type: Full TimeSalary Range: $15.00 - $16.00 HourlyJob Shift: Day Join the team at Country Inn & Suites by Radisson in Rapid City, SD, where you'll find a host of compelling reasons to make us your workplace of choice: Prime Location: Enjoy the convenience of a prime location with easy access to public transportation, amenities, and a variety of nearby dining options, making your workdays both efficient and enjoyable. Work-Life Balance: Benefit from a perfect blend of work and leisure opportunities, with attractions like the Uptown Rapid Mall, a movie theater, and a Planet Fitness gym within walking distance, enabling you to maintain a healthy work-life balance. Career Growth Opportunities: Seize the chance to grow professionally within the hotel, as we prioritize promoting from within, offering you the opportunity to advance your career with us. Flexible Schedule: Enjoy flexibility in scheduling, with options available to accommodate varying needs such as part-time shifts and different hours, ensuring you can balance your work commitments with personal responsibilities. Employee Benefits: Access a range of employee benefits designed to support your well-being and enhance your overall experience as a member of our team. Team Support: Experience a supportive team environment where collaboration is key, and we work together to maintain the cleanliness and comfort of our hotel, ensuring a positive experience for both guests and staff. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Country Inn & Suites by Radisson in Rapid City, SD, we offer more than just a job—we provide a fulfilling career opportunity in a supportive and dynamic work environment. Join us and become part of a team dedicated to excellence and growth. QualificationsResponsibilities Responsible for making room reservations and checking guests in and out of the Hotel. Issues room keys, Pamphlets, discount cards, etc. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times Arranges transportation for guests. Compute bills, post charges, collects payment and makes change for guests. Runs various reports - hand written and computer. Maintain the cleanliness and neatness of the front desk and lobby area. Wear a uniform up to property standards and nametag at all times on property. Other duties may be assigned to meet business needs. Other Qualifications: Must be 18 years or older. Must have strong computer skills and ability to learn hotel property management system(s). Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc. Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management. Working knowledge of MS Office required, hotel property management systems a plus. Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines. Dependable with reliable transportation and the ability to work a flexible schedule. Ability to stand for extended periods of time. Benefits for full-time Associates: Health / dental / vision / life 401k plan with 3% match after one year of employment Company-wide discounts on hotel rooms and restaurants We offer daily pay to all Associates through ZayZoon!!! An equal-opportunity employer