At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Legal & Compliance

Job Sub Function:

Enterprise Compliance

Job Category:

Professional

All Job Posting Locations:

Raynham, Massachusetts, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

The Manager, Privacy Operations is responsible for leading operational activities for privacy and data protection compliance, including audits, monitoring, transparency reporting, responses to government inquiries, Data Subject Access Requests and other personal data remediation or data rights activities that are legally mandated or required under company policy. This role plays a critical part in managing the efficiency and reliability of privacy processes, resources, and technology to meet performance metrics and comply with legal and regulatory requirements.

Key Responsibilities

Support audits, inspections, and Privacy reviews or assessments by providing accurate data, documentation, and operational insights.

Lead and manage operational processes to ensure efficient, reliable, and compliant reporting, assessments, audits, incident responses, DSARs and other data requests or remediations.

Evaluate, recommend and manage software systems and other technology tools for Privacy function.

Monitor and analyze operational performance metrics, identify risks, trends, and improvement opportunities.

Drive continuous improvement initiatives focused on process optimization, cost control, and service delivery.

Qualifications

Education

Bachelor’s degree required, preferably in Operations Management, Data Sciences, Supply Chain, Business Administration, Computer Science or a related field.

Experience and Skills

Required

Typically requires at least 5 years of relevant experience in operations, information technology, compliance, quality, audit, or office, project or data management.

Demonstrated experience managing operational processes and driving performance improvements.

Facility with implementing software systems and experience as an administrator of software applications or as tech support for same.

Strong analytical, problem‑solving and presentation skills with the ability to interpret operational data and metrics.

Experience working cross‑functionally in a complex organization.

Preferred

Experience in medical device, medtech, healthcare, pharmaceutical or other industries subject to data protection or privacy laws.

Prior experience in a privacy, information systems or audit role in a global organization.

Familiarity with lean, continuous improvement, or operational excellence methodologies.

Experience supporting audits, quality systems, or compliance‑driven processes.

Experience managing budgets, forecasts, or resource planning.

Proficiency with operational reporting, dashboards, or enterprise systems (ERP).

Other

Language: English proficiency required.

Travel: Up to 10–15% domestic travel, as needed.

Certifications (preferred): Lean, Six Sigma, PMP, or equivalent operations‑related certifications.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Required Skills:

Preferred Skills:

Audit and Compliance Trends, Coaching, Compliance Management, Compliance Policies, Compliance Risk, Confidentiality, Consulting, Controls Compliance, Developing Others, Internal Auditing, Investigation Techniques, Legal Function, Legal Services, Policy Development, Process Improvements, Tactical Planning, Technical Credibility

The anticipated base pay range for this position is :

Additional Description for Pay Transparency:

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