Account Representative - Brokerage

Position Summary:

Penske’s Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes and functions of load planning and freight movement.

 

Schedule: 

Monday - Friday 8am - 5pm or 9am - 6pm  

 

Additional Schedules Available:

Tuesday - Saturday 8am-5pm

Sunday - Thursday 8am-5pm

Thursday - Monday 8am-5pm 
 

Major Responsibilities:

• Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers

• Update Transportation Management System/Mercury Gate with current shipment information.

• Provide detailed instruction to various customers & associates from other shifts by phone and e-mail

• Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.

• Complete daily logs and trackers

• Handle rate negotiations with carriers on a spot rate basis

• Identify cost savings opportunities for the customer

• Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary

• Provides load exception investigation and reporting

• Weighs alternative financial decisions before taking action

• Other projects and tasks as assigned by supervisor 

Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.