Office Support III (Juvenile Probation Department)

POSITION SUMMARY:

Performs a variety of advanced correspondence and clerical duties; including typing various documents, preparing and processing Court documents, inputting and maintaining database.

POSITION RESPONSIBILITIES

1.  Interprets, types, and processes various Court documents and adds Court information to case files.

2.  Prepares various reports, evaluations, letters, memos, dictation, forms, court lists, etc. from written or dictated form; reviews and proofreads all work checking for spelling and grammatical errors.  Maintains good condition of case files.

3.  Inputs and updates information in case management database, the Commonwealth of Pennsylvania Common Pleas Case Management System (CPCMS), face sheets and all relative databases and files.

MINIMUM EDUCATION AND EXPERIENCE:

1. High school diploma.
2. Minimum of two (2) years experience in advanced typing and office practices including working with varied computer applications including Microsoft Word, Outlook and Excel.
3. Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

1. Basic elements of English language usage, comprehension, reading, and spelling; and arithmetic.
2. Ability to perform routine clerical work including typing, filing, answering telephones and waiting on visitors.
3. Ability to utilize various computer equipment and software including Microsoft Word and Excel.
4. Ability to operate standard office equipment including photocopier, fax machine, computer and printer.
5. Ability to type at a speed of 47 WPM from clear copy with 85% accuracy.
6. Ability to understand and carry out oral and written directions.
7. Ability to maintain cooperative working relationships.
8. Ability to communicate effectively orally and in writing.
9. Ability and willingness to learn and to perform tasks of progressively increasing difficulty.
10. Ability to work independently and as a team.
11. Ability to be a self-starter and work with little supervision.
12. Ability to make some independent judgement.
13. Ability to handle stress.
14. Physical presence in the office is required.

PHYSICAL DEMANDS:

Work involves walking, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms.  Vision abilities required by this job include close vision and the ability to adjust focus.  The employee must occasionally lift and/or move up to 10 pounds a distance of fifteen (15) feet or less.

WORKING ENVIRONMENT:

Office working environment – cubicles.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position and may be changed where appropriate.