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Working in a high-volume environment, this position will be responsible for direct support of Officer level leadership. This role provides a broad range of strategic and tactical support to internal and external customers.
The successful candidate will be exceptionally organized, possess a strong work ethic, be highly collaborative, able to multi-task, and hold the highest level of professionalism and discretion. Prior experience supporting officer level leadership is required for this role.
-Compile and monitor the daily schedules and coordinate travel for all direct reports and other team members; maintain calendar of events, project deadlines and agendas. Review incoming -correspondence for important dates, establish diary follow-up, compose response letters and assist with emails, calls, and other correspondence.
-Create and format ad hoc and routine reports, presentations, spreadsheet projects, etc. as requested.
-Coordinate, support and provide assistance for all aspects of the department administrative processes, including meeting scheduling, incoming calls, associate requests, mail distribution, attendance reports etc., as requested, ensuring accurate and timely follow-up.
-Ensure visitors are provided appropriate directions, lodging, and travel options.
-Directly manage, or forward to the appropriate parties, the proper resolution for customer service issues and complaints.
-Process and track invoices. Run invoice reports upon request.
-Provide phone coverage, taking messages, for department upon request.
-Oversee, develop and maintain needed administrative record keeping systems and processes for the department.
-Ensure monthly newsletter is generated and sent out to area associates by the end of the first week.
-Create and manage monthly technical and leadership training reports. Identify eligible associates for upcoming courses.
-Utilize AS400 system process reports.
-Assist the recruiting team with scheduling career fairs and other events.  Manage referral programs.
-Other duties and responsibilities as assigned by supervisor
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