REGIONAL DIRECTOR

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Professional Development Opportunities

Career Growth & Development

• Leadership Development Opportunities
• Executive Coaching and Mentorship
• Professional Growth and Advancement
• Multi-State Leadership Exposure
• Strategic Planning and Organizational Development Experience
• Opportunities to Influence Organizational Growth

Meaningful Work That Matters

• Lead Programs That Transform Lives
• Support Individuals, Families, and Communities
• Build and Develop Future Leaders
• Strengthen Community Partnerships
• Drive Quality Outcomes and Innovation
• Join a Mission-Driven Organization

What You'll Do

As a Regional Director, you will:

Leadership & Team Development

• Lead and support Program Directors throughout the region
• Drive organizational strategy and operational initiatives
• Foster a culture of accountability, collaboration, and professional growth
• Provide coaching, mentoring, and values-based leadership
• Partner with Human Resources on recruitment, retention, workforce planning, and leadership development
• Support change management initiatives and champion employee engagement

Regional Operations Oversight

• Provide day-to-day operational oversight for regional programs
• Ensure high-quality service delivery and program performance
• Strengthen relationships with referral sources and community partners
• Support census growth and service expansion opportunities
• Promote organizational culture, diversity, inclusion, and employee engagement initiatives

Quality & Compliance

• Ensure services are person-centered, trauma-informed, and aligned with best practices
• Partner with Clinical and Quality teams to improve outcomes
• Oversee implementation of corrective action plans and quality improvement initiatives
• Ensure compliance with federal, state, payer, accreditation, and organizational requirements
• Monitor program compliance through audits and performance reviews

Financial & Business Management

• Collaborate with program and finance teams to manage budgets and achieve financial goals
• Monitor revenue cycle performance and key operational metrics
• Ensure adherence to fiscal policies and reporting requirements
• Build and maintain strong relationships with funders and government agencies
• Support new program development, business expansion, licensing activities, and RFP responses

External Partnerships & Advocacy

• Represent the organization with funders, regulatory agencies, and community stakeholders
• Advocate for the individuals and communities we serve
• Develop strategic partnerships that support growth and service excellence

Who We're Looking For

You may be a great fit if you are:

✔ Strategic and Visionary
✔ Results-Oriented
✔ Collaborative and Team-Focused
✔ Service-Driven
✔ Adaptable and Resilient
✔ Ethical and Accountable
✔ Relationship-Oriented
✔ Committed to Quality and Excellence

Qualifications

Required

• Bachelor's Degree in Human Services or a related field
• Minimum six (6) years of experience supporting individuals with intellectual/developmental disabilities, mental health conditions, substance use disorders, or similar populations
• Minimum three (3) years of leadership experience managing programs or teams within human services
• Strong communication, organizational, and time management skills
• Valid driver's license with the ability to travel throughout the region
• Ability to obtain all required background clearances

Preferred

• Master's Degree in a Human Services-related field
• Clinical experience in behavioral health, IDD, or related services

Schedule

• Full-Time
• Frequent travel throughout Berks County, and surrounding areas
• Participation in on-call responsibilities as required
• Occasional evening, weekend, and overnight travel

Physical Requirements

• Ability to sit, stand, walk, and drive for extended periods
• Ability to travel regularly between program locations and meeting sites
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs manage operations. Some jobs develop leaders. This job changes lives.

If you're a mission-driven leader who is passionate about operational excellence, quality outcomes, and empowering others to succeed, we encourage you to apply today.

Join our team and help shape the future of services for individuals with intellectual and developmental disabilities and behavioral health needs.

About Our Organization

Supportive Concepts for Families, Inc. is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment.

All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law.

This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.