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IT Service Desk Technician I (Part-Time)

Penske
Posted a month ago, valid for 11 days
Location

Reading, PA 19603, US

Salary

Competitive

Contract type

Part Time

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Sonic Summary

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  • Penske is seeking a Part-Time IT Service Desk Technician to provide technical support to PC users in both corporate and field locations.
  • The position requires candidates to have at least one year of experience in technical support or a related field.
  • The technician will work Monday to Friday from 7:30 am to 12:30 pm, ensuring smooth operation of technology solutions.
  • Responsibilities include troubleshooting hardware and software issues, logging support calls, and following up with users for customer satisfaction.
  • Salary details are not specified, but the position is part-time and offers an opportunity to contribute to Penske's rapid business growth.

 

About Penske: 
Most people know us for our big yellow trucks. But we’re so much more than that. At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people.

 
We are experiencing rapid business growth and have added headcounts to IT teams across the organization to keep up with this expansion. We are hiring immediately for full-time, long-term roles. At Penske you will ensure our technology solutions keep our company and our customers moving forward.

 
Position Summary:
 
This is a Part-Time position working Monday-Friday from 7:30am-12:30pm.
 
A Penske IT Service Desk Technician provides technical support to Penske's PC users in both corporate and field locations on a daily basis. This support may consist of both hardware and software trouble shooting and problem-solving resolution. The IT Service Desk Technician is to research and follow-up on problems that may require additional resources.

 
Major Responsibilities: 
• Provide first level troubleshooting skills to resolve general internal Penske system support issues with Penske's corporate office and field location users via telephone and remote communication tools.
• Work on special projects and laptop software configuration
• Log all support calls into the call tracking system
• Work with programming staff to communicate software issues
• Follow-up with callers to ensure customer satisfaction
• Other projects and tasks as assigned by supervisor

 
 
 

About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.



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