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Customer Service Representative

Carmona's Appliance Center
Posted 12 days ago, valid for 10 days
Location

Redding, CA 96001, US

Salary

$16.9 - $18 per hour

Contract type

Full Time

Paid Time Off
Employee Discounts

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Sonic Summary

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  • Carmona's Appliance Center is seeking a Customer Service Representative to join their team, offering a salary of $40,000 per year.
  • The ideal candidate should have a minimum of two years of administrative experience and possess strong written and verbal communication skills.
  • Responsibilities include handling service requests, managing customer complaints, and performing marketing and sales functions to promote additional services.
  • The company values self-motivation, a positive attitude, and the ability to work both independently and as part of a team.
  • Benefits include flexible scheduling, employee discounts, paid time off, and opportunities for growth and career advancement.
Benefits:
  • Company parties
  • Employee discounts
  • Paid time off
Job Summary
Carmona's Appliance Center is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis
 
Responsibilities: 
  • Receive incoming calls in a professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
 
Qualifications:
  • Minimum two years admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
 
Benefits/Perks
  • Flexible Scheduling
  • Growth and Career Advancement Opportunities
  • Great Working Environment
 



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