WARRANTY CLAIMS PROCESSOR

JOB SUMMARY

We are seeking a detail-oriented Warranty Claims Processor which is responsible for the successful submission of warranty claims to include pre-approval, proof of purchase, extended warranty, and any documentation for successful claims.

KEY RESPONSIBILITIES

· Process and submit warranty claims accurately and within required deadlines.

· Review repair orders, invoices, labor, and parts for compliance

· Track claim status and follow up on pending or denied claims

· Maintain accurate and organized claim records

· Communicate with customers, technicians, and vendors.

· Assist with documentation requests.

MINIMUM REQUIREMENTS

· Strong attention to detail and accuracy.

· Excellent organizational and time management skills.

· Basic computer skills (email, data entry, Microsoft Office, or similar).

· Clear and professional communication skills.

· Ability to manage multiple claims and deadlines.

PREFERRED EXPERIENCE

· Experience in processing warranty claims is preferred but not required.

WORK ENVIRONMENT

· Prolonged Sitting: This role involves extensive periods of sitting at a desk and working on a computer (up to 8 hours)

· Occasionally lift files or parts up to 25 lbs.