Dispatcher

Where You’ll Work

Dignity Health Connected Living has been serving seniors in Shasta County since 1968. Our programs have been designed for seniors and people with disabilities. We are dedicated to meeting each participant's physical, mental, and spiritual needs and we offer a variety of high-quality, affordable health care services in a compassionate environment.

One Community. One Mission. One California 

Job Summary and Responsibilities

As our Dispatcher, you will efficiently manage the dispatch of vehicles for the Program's transportation system, ensuring cost-effective and timely services in accordance with all program requirements.Every day you will schedule transportation for clients throughout the service area in a cost-efficient manner. Additionally, you may periodically supervise Transportation Department Staff in the absence of leadership.To be successful in this role, you will demonstrate exceptional organizational skills, a strong ability to manage logistics and scheduling, and contribute to the cost-efficient delivery of transportation services, all while functioning effectively under direct supervision.

• Receives incoming transportation calls, provide information and schedules reservations in accordance with Program and transit schedules
• Records scheduled rides to be issued to drivers and, as appropriate, effectively dispatches vehicles to respond to immediate transit needs
• Records all dispatching data accurately
• Assists with Transportation Department record keeping and data entry
• Complies with all F.C.C. regulations
• Notifies Meals on Wheels leadership, or designee when a Home Delivered Meal customer does not respond

Job Requirements

Required

• High School Diploma/GED
• Two (2) years experience in dispatching or an equivalent combination of training and experience, 
• Driver's License: CA