Security Officer

Where You’ll Work

Mercy Medical Center Redding offers comprehensive health care to nearly 300,000 residents in a six-county region. It is one of only two Level II trauma centers, the only Level III Neonatal Intensive Care Unit (NICU) and the only Joint Commission-certified Advanced Thrombectomy-Capable Stroke Center north of Sacramento north of Sacramento. Mercy Medical Center Redding is a 266-bed regional medical center providing inpatient and outpatient services as well as specialized cardiovascular care, stroke care, orthopedics, neurological surgery, comprehensive cancer care, maternity care, and a robust robotic surgery program. In addition, the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. 

One Community. One Mission. One California 

Job Summary and Responsibilities

As our Security Officer, you will monitor buildings and grounds on the property to ensure the safety and security of employees, patients, and other visitors. Every day you will monitor the property by walking and driving around the premises. Your security detail could include guarding facility and unit access points, monitoring surveillance cameras, testing new security technology, and protecting all employees/visitors against acts of violence should they arise. To be successful in this role, you’ll need the ability to remain calm and take action based on the situation, known facts, and understand the position limitations. You are also expected to respond to emergency codes in a timely manner. Previous experience in security/patrol in a healthcare setting is preferred.

• Protecting staff, patients, and visitors by responding to calls for assistance in a timely and prudent manner. Calls may include incidents such as violent or unruly patients, visitors, crimes committed or in progress, or to emergency codes, and requests for opening doors. Patrol the facility and grounds by foot or vehicle; monitor security alarms and dispatch officers promptly to location(s) where needed; and report unsafe acts or conditions.
• Knowledge of emergency procedures, equipment, and supplies, including of radios and hospital codes.
• Reports HIPAA breaches if witnessed; investigate security breaches, conducts investigations, and writes incident reports. Ensures that all activities are logged. That incident reports are accurately completed that they are clear, concise, legible and submitted in a timely manner.
• Use appropriate emergency and radio codes in dispatching security officers while knowing hospital campus to ensure that dispatches are to right location. Keeping the organization’s mission, vision and values at the forefront of all decision making and action.
• Keeping the organization’s mission, vision and values at the forefront of all decision making and action.
• Demonstrates the professional and technical skills necessary for the role, exhibiting both depth and breadth of expertise. Builds trust and confidence through respectful and credible interactions that reflect positively on personal integrity and the organization’s mission.

Job Requirements

Required

• High School Diploma/GED
• Six (6) months experience as security officer in a healthcare setting, Law enforcement or military service or
• One (1) year experience as a Security Officer
• Security Guard: CA Guard Card
• Basic Life Support - BLS within 90 Days of hire
• Driver's License: CA, within 30 Days of hire