Benefits:

bonus
Health insurance
Paid time off
401(k)

ABA Squad is hiring a full-time Health Services Coordinator to support our client intake and authorization process. This role is ideal for someone who is highly organized, detail-oriented, and comfortable working with families, insurance verification, and healthcare/ABA documentation.

This position is a key part of our onboarding process and helps move new referrals from initial caregiver inquiry to assessment and therapy authorization.

Schedule & Pay

Full-time
$23–$26/hour, based on experience, plus Bonus opportunities
Hybrid schedule
Work from home: Mondays & Fridays
In office: Tuesdays, Wednesdays & Thursdays

Benefits

Paid Time Off
Two weeks of Paid Time Off (PTO) per year
Paid Holidays include: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day
Retirement Benefits
401(k) retirement plan (optional enrollment)
Insurance Benefits
Health Insurance
Dental Insurance
Vision Insurance

What You’ll Do

Answer caregiver calls and guide families through the intake process
Collect and document intake information for new referrals
Send intake packets and consent forms to families
Follow up with caregivers on incomplete paperwork, missing signatures, and pending documents
Verify insurance benefits and eligibility for new referrals
Request and track initial assessment authorizations and therapy authorizations
Maintain accurate records in company systems and intake tracking tools
Follow up with families and insurance companies to keep cases moving forward
Complete monthly eligibility checks and annual benefits verification for active clients

What We’re Looking For

Experience in healthcare intake, insurance verification, authorizations, ABA administration, medical office administration, or a similar role
Strong phone, follow-up, and customer service skills
Excellent attention to detail and ability to manage multiple open cases
Experience working with commercial insurance and/or Medicaid
Strong organizational and documentation skills
Comfortable learning and using multiple systems, spreadsheets, and payer portals
ABA, pediatric therapy, or behavioral health experience is a plus

Why Join ABA Squad?

At ABA Squad, we care deeply about creating a positive experience for families from the very first call. We’re looking for someone who is proactive, dependable, and genuinely enjoys helping families navigate the intake process while keeping everything organized behind the scenes.

If you enjoy a fast-paced administrative role that combines family communication, insurance coordination, and process management, we’d love to hear from you.

Flexible work from home options available.

Learn more about this Employer on their Career Site

Health Services Coordinator - ABA Intake & Authorizations