Mail Services Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Mail Services Coordinator- JLL

What this job involves:

As a Mail Services Coordinator at JLL, you'll be the operational backbone of our mailroom and document production services, ensuring seamless communication flow throughout our client's facility. This role puts you at the heart of daily operations where precision meets service excellence. You'll manage all aspects of incoming and outgoing mail across multiple building locations, coordinate complex international mailings, and operate sophisticated digital printing and finishing equipment. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this role, you'll proactively develop client relationships while identifying opportunities to drive operational efficiencies and cost reductions. Working collaboratively with executive teams, building tenants, and facility management, you'll handle everything from confidential correspondence to wide-format plotting services. This position offers hands-on responsibility in a dynamic environment where your organizational skills, attention to detail, and problem-solving abilities directly contribute to exceptional service delivery and workplace productivity.

What your day-to-day will look like:

• Process incoming mail, packages, and interdepartmental correspondence with accuracy and timeliness across multiple building locations

• Coordinate mail collection and distribution using established routing systems while managing executive mail services including confidential correspondence and priority deliveries

• Operate digital printing systems, wide-format plotters, and finishing equipment for document production requests

• Process international mailings and coordinate with customs requirements for overseas correspondence

• Maintain detailed tracking systems for registered mail, certified deliveries, and package logistics

• Analyze mail and printing costs to identify efficiency opportunities and cost-reduction initiatives, making recommendations to assistant or facility managers

• Perform mailroom inspections, manage supply inventory, and proactively develop client relationships to ensure expected service levels are consistently achieved

Required qualifications:

• High school diploma or equivalent

• Minimum of one year experience in corporate mailroom operations or related skills

• Knowledge of current postal codes, procedures, and regulations

• Proficiency in a range of information technology tools and platforms

• Strong attention to detail required for handling sensitive mail and ensuring proper routing

• Ability to lift a minimum of 50 pounds, bend, and move in ways necessary to perform job tasks safely

• Excellent communication, organization, and problem-solving skills

Preferred qualifications:

• Self-motivated with confident, energetic, and flexible approach to work

• Ability to work independently with minimal supervision

• Experience operating digital printing systems and wide-format plotting equipment

• Familiarity with international shipping procedures and customs documentation

• Track record of identifying operational improvements and driving cost efficiencies

Location: Redwood City, CA
Schedule: M-F 8AM-5PM

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.