Back to search
Company Description
Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. Founded in 2012, Guardant is transforming patient care and accelerating new cancer therapies by providing critical insights into what drives disease through its advanced blood and tissue tests, real-world data and AI analytics. Guardant tests help improve outcomes across all stages of care, including screening to find cancer early, monitoring for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit guardanthealth.com and follow the company on LinkedIn, X (Twitter) and Facebook.
Job Summary
The Automation Service Engineer II will provide primary service response to laboratory operations at Guardant Health’s Redwood City, California facility. The selected candidate will be responsible for performing or facilitating calibration, maintenance and repair of equipment utilized for DNA Extraction, Library Preparation, DNA Quantification and Sequencing. This position requires a candidate that is strong in root cause analysis and repair of equipment commonly used in the DNA sequencing workflow. This candidate must be detail oriented, have worked in a regulated environment (CLIA, CAP and FDA desirable), strong documentation skills (GDP) and strong communication skills both written and verbal.
Essential Duties & Responsibilities
- Provide service, support, and troubleshooting for automated processes and instrumentation at the Guardant Health Redwood City, CA facility.
- Ensure the highest level of instrument reliability and up-time by performing equipment installations, maintenance, repairs, and qualifications.
- Monitor instrument metrics and advocate serviceability within cross-functional teams
- Evaluate equipment performance trends to propose long-term solutions as needed.
- Ability to quickly learn about new technologies and disseminate information by developing SOPs, checklists, and service bulletins.
- Contribute to the management of a maintenance and calibration system.
- Help end-users troubleshoot issues
- Provide service and support during normal business hours, as well as after hours and on weekends as needed.
- Effectively communicate with third party service providers.
- Responsible for performing or coordinating maintenance of all laboratory equipment.
- Perform Installation Qualification (IQ), Operational Qualification (OQ), Process Qualification (PQ) on new equipment and as needed.
- Required to work with Quality to ensure all documentation is accurately completed per regulatory requirements.
- Maintain organized equipment records.
- Perform root cause analysis of problems that occur on instruments associated with Guardant’s DNA sequencing products.
- Triage equipment issues and involve vendors as required.
Required Qualifications
- A BS degree in an engineering or scientific discipline, with a minimum of 3 + years of related industry experience.
- Minimum of 3 years in service engineering or instrumentation and equipment support.
- Proficient in providing service support for Hamilton Robotic liquid handlers.
- Experience providing service support for Qiagen QiaSymphony, Agilent TapeStation, Illumina Sequencers, and various other laboratory instrumentation.
- Experience authoring and executing PM, IQ, OQ, repair, and other service-related documentation.
- Familiarity with developing and executing training programs and providing knowledge transfer to other engineers and lab personnel.
- Experience working within a CLIA and GMP regulated environment.
- Experience standardizing processes for scalability and sustainability.
- Ability to effectively communicate and collaborate with internal and external colleagues and customers from diverse scientific, engineering, operational, and regulatory disciplines.
- Experience utilizing Lean Manufacturing and Six Sigma methodologies.
- Liquid Handler programming experience is a plus.
- Field service engineering experience is desirable.
- Ability to take part in an on-call rotation with after hours and weekend responses as needed.
- Willingness to travel up to 20% as needed.
Hybrid Work Model:This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays. We have found aligning our scheduled in-office days allows our teams to do the best work and creates the focused thinking time our innovative work requires. At Guardant, our work model has created flexibility for better work-life balance while keeping teams connected to advance our science for our patients.
Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.
Guardant Health is committed to providing reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs. If you need support, please reach out to Peopleteam@guardanthealth.com
A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
All your information will be kept confidential according to EEO guidelines.
To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.
Please visit our career page at: http://www.guardanthealth.com/jobs/
Learn more about this Employer on their Career Site
