Food Server Ramsay Kitchen

The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience.

Responsibilities

• Acknowledge customer immediately with a smile

• Inform guests of any specials and have a full understanding the menu to answer any questions

• Take beverage order and serve in a timely manner

• Ensure food order is correct before serving to the guests

• Monitor tables closely and be attentive to guests’ needs

• Clear empty plates and glasses from tables and place quickly in bus carts

• Prepare sections and side stations, making sure tables are cleaned and set properly

• Prepare silverware neatly and quickly at table. Clean area when finished preparing.

• Make sure all areas are clean and free of debris

• Exemplify our core values, family style service, our mission and vision

• Exemplify our DEI (diversity, equity, inclusion) culture

• Perform other job-related duties as assigned 

Qualifications

• Work requires 6 months previous food server experience
• Must be at least 21 years of age
• Work requires effective communication in English, both verbal and written form in a professional manner
• Must present a neat and professional appearance
• Work requires interactions with customers, public and co-workers
• Work requires teamwork with other staff members
• High School diploma or equivalent 

ADDITIONAL REQUIREMENTS

• Fast paced, high volume environment involving constant public

• Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs.

• Must be able to tolerate secondary tobacco smoke

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:  Employee is required to meet and deliver our core values, service standards, and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.