JOB SUMMARY
Welcomes guests, seat them at tables or lounge and help to ensure quality of ability and service.
HOW YOU WILL CREATE THE EXTRAORDINARY
Commitment to delivering excellent customer serviceÂ
Greet guests in a timely mannerÂ
Provide guests with menus
Assign guests to tables
Ensure that dining and serving areas are clean and properly set-up
Receive and record guest reservations
Speak to guests to ensure satisfaction with food and service
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assignedÂ
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WHAT YOU WILL NEEDÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
- Excellent communication skills, both verbal and written
- Read, write, and communicate verbally in English
- High School diploma or equivalent
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ADDITIONAL REQUIREMENTS
- Ability to stand for long periods of time
- Repetitive lifting of up to 15 lbs.
- Frequent walking
- Work area is subject to variable temperatures
- May be subject to smoking environment and moderate noise
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GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:Â Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
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