Operations Administrator - Trust Services

Operations Administrator

Dunham Trust Company (DTC) provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment administration. Chartered in 1999 and headquartered in Reno, Nevada, DTC serves high net worth and ultra-high net worth clients with additional offices in Las Vegas, Wyoming, and Colorado.

Bring your drive and a great attitude to Dunham Trust Company, and you will have the opportunity to grow with us professionally, personally, and financially. You will be part of a company that promotes from within, cares about your success, and rewards longevity. 

We are seeking an Operations Administrator that offers operations support for DTC staff and is prompt, efficient, and extremely accurate. This is an onsite position in our new beautiful downtown Reno location. This position is full time for 40 hours per week, and this individual will be eligible for our generous benefits package while assuming responsibility for the following:

Essential Functions: (Primary responsibilities)

• Perform cash balancing with DTC Clearing Account
• Receive custody reconciliation and perform daily settlement
• Perform Security MAP posting; post dividends, interest, and pay-downs daily
• Review, affirm, and settle trades with Fifth Third, Dunham, and Matrix daily
• Settle trades for Analyst Group
• Process incoming investments and complete deposits daily, including processing incoming checks, wires, and ACH deposits
• Process outgoing ACHs, wires, checks, etc.
• Process bill pay
• Manage the monthly promissory note payments and rental payments
• Post fees received in the mail as needed on demand/fee accruals
• Reconcile all accounts with external holdings on monthly basis
• Update market prices for non-priced securities on ETA
• Assist with daily review of completed redemptions
• Process recurring redemptions and ensure funds availability for redemptions on the 5^th and 20^th of each month and estimated tax payments
• Prepare TIC/TAC/Board/Audit binders for quarterly meetings, specifically discretionary advances reports and account review reports
• Produce, print, review, and copy monthly, quarterly, and annual statements
• Prepare Quarterly Account Reviews for Trust Officers
• Assist operations team with other projects as needed

• Answer phones
• Process incoming mail
• Assist other staff members in the office, as needed

Education Required:
A.A. or Bachelor’s degree in Business, Finance or Accounting or equivalent experience

Experience Required:
2-3 years of accounting experience; finance industry experience preferred

Special Skills Required:
Attention to detail and excellent problem-solving skills
Accurate data entry skills
Excellent MS Office and computer skills
Excellent written and verbal communication skills
Ability to multi-task and manage time efficiently
Paralegal, trust, estate planning, or financial/investment background not required, but considered a plus

DOE: Hourly pay range $25 to $30 

Dunham offers a complete benefits package to full-time employees who regularly work more than 30 hours per week. Interns and temporary employees are not eligible for these benefits.

Health & Welfare

Medical, Dental & Vision (choices vary by state)
Life and AD&D Insurance (company paid)
Short-Term & Long-Term Disability (company paid)
Flexible Spending Plan (FSA)
Employee Assistance Plan (company paid)
Domestic Partner benefits
Aflac

Other Great Benefits!

401(k) Plan with generous company match
Paid Time Off (PTO) and Holiday benefits
Company-Sponsored Events