Project Manager II

As a Project Manager II, you will lead and coordinate operational projects, continuous improvement initiatives, and business recovery efforts across warehouse and distribution center operations. You will be responsible for managing project scope, timelines, budgets, deliverables, and cross-functional stakeholder engagement while driving operational excellence, compliance, and performance improvement initiatives. You will partner closely with cross-functional teams – Operations, Safety, HR, Quality, Learning & Development, Finance, and Supply Chain – to implement strategic programs, support facility assessments, develop corrective action plans, and ensure alignment with corporate objectives. Additionally, you will monitor project progress, analyze operational performance metrics, support audit and ISO/QMS compliance efforts, and provide executive-level reporting on project status, risks, and outcomes. You will be exposed to complex operational challenges and enterprise-wide initiatives, requiring strong project management, problem-solving, recovery planning, and cross-functional leadership skills.

Responsibilities: 

• Directs and manages project development from beginning to end.
• Defines project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders.
• Develops full-scale project plans and associated communications documents.
• Communicates project expectations to team members and stakeholders.
• Liaise with project stakeholders on an on-going basis.
• Estimates resources and participants needed to achieve project goals.
• Develops employees to be self-sufficient in continuous improvement tools.
• Functions as leader for continuous improvement events.
• Aligns activities with corporate goals around safety, quality, delivery and cost.
• Performs root-cause analysis on gaps, identifies waste, and works with leadership to drive sustainable corrective action.
• Drafts and submits budget proposals, and recommends subsequent budget changes.
• Negotiates with other department managers for acquisition of required personnel.
• Determines and assesses need for additional staff or consultants and makes appropriate staffing adjustments during project cycle.
• Sets and manages project expectations with team members and other stakeholders.
• Delegates tasks and responsibilities to personnel.
• Identifies and resolves issues and conflicts within project team.
• Identifies and manages project dependencies and critical path.
• Plans and schedules project timelines and milestones using appropriate tools.
• Tracks project milestones and deliverables.
• Develops and delivers progress reports, proposals, requirements documentation, and presentations.
• Manages changes in project scope, identifies potential concerns, and devises contingency plans.

 Qualifications:

• Associate’s degree required; Bachelor’s degree preferred
• 3 years required, 5 years experience preferred of directing work in a large-scale project management capacity, including  all aspects of process development and execution
• Warehouse and distribution center operations experience preferred
• Manage changes in project scope, identifies potential concerns, and devises contingency plans
• Knowledge of business and management principles, including strategic planning, resource allocation, and production methods
• Proven ability to oversee people and processes to achieve objectives
• Ability to build strong business relationships with other functional areas to best support mutual objectives
• Strong problem-solving skills and ability to analyze workflow and processes to provide excellent service to internal and external customers
• Interpersonal, conflict management, and negotiation skills required, including strong human relations skills to supervise and develop assigned employees effectively
• Adept at conducting research into project-related issues and products
• Ability to learn, understand, and apply new technologies
• Ability to effectively prioritize and execute tasks
• Strong written and verbal communication skills
• Ability to travel up to 50-75% of the time

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