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Restaurant Shift Supervisor

SSP
Posted 19 days ago, valid for 17 days
Location

Reno, NV 89599, US

Salary

$24 per hour

Contract type

Full Time

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Sonic Summary

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  • The position of Restaurant Shift Supervisor at SSP America offers a salary of $24.00 per hour and requires a minimum of 1 year of experience in the food and beverage industry.
  • Candidates must be at least 18 years old and possess a high school diploma or equivalent.
  • Open availability, including weekends, is required to meet the demands of the role.
  • Responsibilities include supporting the management team, maintaining brand standards, and coaching team members to ensure high-quality service.
  • Applicants must also be able to pass a 10-Year TSA Background Check and demonstrate excellent communication skills.

Job Description

  • $24.00 / hour
  • Full Time Availability
  • Comprehensive Benefits Package
  • Open Availability Required 
  • Weekends Required

 

SSP America operates several restaurants throughout the Reno Tahoe International Airport.

 

Responsibilities as a Restaurant Shift Supervisor includes:

  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. 
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • observations, discussions, etc., and document both good and unacceptable performance accordingly.
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.

 

Qualifications and Experience

  • Ability to pass a 10-Year TSA Background Check
  • At least 18 years old
  • High School Diploma or equivalent
  • Minimum of 1 year of experience in the food & beverage industry
  • Full Service restaurant experience, preferred
  • FOH and BOH experience is an asset 
  • Barista experience is an asset
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Excellent written and verbal communication

 

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law




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