Shipping & Inventory Supervisor

Job Description

The Inventory & Logistics Supervisor oversees outbound shipping, inventory control, and Quality Control (QC). This role ensures operational efficiency, inventory accuracy, shipping compliance, and adherence to company quality standards. This position plays a critical leadership role in maintaining workflow accuracy, preventing losses, driving process improvements, and ensuring on-time shipment execution while supporting cross-functional communication across departments.

Key Responsibilities:

Outbound & Logistics Operations

• Review and assign daily workload from NetSuite.
• Ensure shipments are processed accurately and within shift deadlines.
• Monitor BOL creation and compliance documentation (HazMat, International, etc.).
• Track shipments to ensure on-time delivery and proactively resolve exceptions.
• Ensure carrier documentation is complete and compliant at the time of shipment.

Inventory Management

• A team-oriented approach with strong organizational skills, attention to detail, and proactivity
• Accurately represent on-hand inventory systematically and physically through regular quality control (QC) practices, intra-company transfers, inbound/outbound shipments, warehouse bin locations, and integrity of inventory systems. 
• Analyze low stock and slow-moving inventory.
• Develop and implement loss prevention strategies.
• Coordinate return reconciliation and product disposition processes.

Inbound Operations

• Supervise receiving activities and ensure accurate product intake.
• Verify documentation, quantities, and product condition upon arrival.
• Coordinate inventory reconciliation for inbound shipments.
• Ensure timely system updates and proper inventory allocation

Quality Control Oversight

• Supervise the QC team and ensure adherence to inspection procedures.
• Ensure accurate documentation of errors, damages, and discrepancies.
• Support continuous improvement initiatives to reduce claims and errors.

Leadership Responsibilities

• Supervise shipping, inventory, and QC team members.
• Escalate unresolved issues to management when necessary.
• Plan and assign daily tasks and confirm completion.
• Provide reporting of inventory transactions, team metrics, and quality control.
• Execute project deadlines on time while holding cross-functional teams accountable for deliverables.
• Train team members on SOPs and compliance requirements.
• Promote accountability, urgency, and accuracy.
  
• Identifyoperational gaps and implement process improvements.
• Evaluate daily operations with a continuous improvement mindset.

Qualifications:

• Proven experience in logistics, warehouse operations, and/ or inventory management.
• Supervisory experience preferred.
• Strong understanding of shipping compliance (domestic & international).
• Knowledge of hazardous materials regulations preferred.
• Strong analytical, organizational, and problem-solving skills.
• Experience with ERP systems (NetSuite preferred).
• Ability to manage multiple priorities in a fast-paced environment.

Physical Requirements:

This position may require the ability to perform tasks that involve sitting, standing, walking, lifting 25+ lbs, computer work, and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.

EEO Statement:

Signature Solar is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.