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Inside Sales/Customer Service Representative

JENSEN INFRASTRUCTURE
Posted 3 days ago, valid for 15 days
Location

Reno, NV, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance
Disability Insurance

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Sonic Summary

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  • The Inside Sales/Customer Service Representative position at Jensen Infrastructure is located in Reno, NV and focuses on supporting contractors, engineers, and project managers.
  • Candidates should have a background in customer service and construction, along with experience using an ERP system, and must be enthusiastic and motivated in a fast-paced environment.
  • The role involves answering customer inquiries, producing quotations, and coordinating order processing while assisting the sales team.
  • Jensen Infrastructure offers competitive compensation and benefits, with a salary range starting at $45,000, and seeks individuals with at least 2 years of relevant experience.
  • The company values building long-term careers and fostering a supportive work culture where everyone matters.

Job DetailsJob Location: Corporate - Reno, NV 89521WHAT YOU’LL BE DOING  The Inside Sales/Customer Service Representative is a key position at Jensen Infrastructure. You will work in an exciting and diverse environment and meet interesting people. Your primary customers are contractors, engineers, and project managers. You’re on the phone, taking orders and building relationships with many local customers.   Reporting to the Customer Sales Manager, you’ll primarily work with the Sales team, Dispatch, and Engineering team.    A highlight of your day-to-day will include:   Answering inbound phone calls from customers looking for product quotes, purchases, or other inquiries.   Producing quotations using the Enterprise Resources Planning Software (ERP).  Coordinating order processing with Project Managers, Customer Service Representatives and Outside Sales team.  Assisting Outside Sales Representatives and Customer Service Representatives with post-sale customer support, submittal information and order entry.  WHO WE ARE LOOKING FOR  You’re enthusiastic and motivated in a fast-paced environment. You like working with a diverse customer pool. You are incredible at multi-tasking. You have customer service and a construction background. You’ve worked with an ERP system and understand the fundamentals. You don’t take shortcuts. You’re safety conscious not just for yourself, but for your team.   We’re open to individuals who aren’t just looking for their next job, they’re looking to build a career. You want an opportunity to showcase your skill set with a solid company who will invest in you. In our culture – everyone matters.   ALL ABOUT JENSEN INFRASTRUCTURE Much like you, our founder, Don Jensen was looking for a way to support his family, so he started his Company in 1968. Since founded, we’ve been supporting communities across Missouri, Nevada, California, Arizona, Washington, and Hawaii.   Jensen Infrastructure likely has an impact on your daily life.  We build culverts to take water away from your neighborhoods, underground utility boxes to hold cables, and manholes to allow workers access to the sewers deep below the roads we drive on. And that’s just a small sample of what we do at Jensen on a daily basis.   When you work at one of Jensen’s many locations, you will enjoy the close relationships and camaraderie of a small company while being part of a larger, well-established, growing company.  We are committed to ensuring employment practices that promote equal opportunities. Please let us know if you require any reasonable accommodations during your interview process.  We consider the wide variety of factors in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Additional Compensation and Benefits: Jensen Infrastructure offers various competitive benefits, including medical, dental, vision, life insurance, disability insurance, PTO, and 401k with a Company match.  Qualifications




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